Our Payment Enquiries Call Centre is busy, however we will answer your call quickly. You should have to wait no more than 00:00 (mm:ss) to speak to an advisor. This information is updated every minute.
(The best time to contact us is between 8.00-10.00am and 3.00-5.00pm)
Many enquiries can be completed easily using our simple online forms
Technical enquiries
0845 278 0845
(Lines open 24 hours for emergencies, otherwise 8am-7pm, Monday-Friday; 9am-1pm, Saturday)