Charges for domestic customers

1st April 2011 to 31st March 2012

Unmetered properties:

Service	Annual Standing Charge	Charge per £ of rateable value	Minimum charge
Water Supply	£31.95	£0.598	£61.40
Wastewater	£29.82	£1.116	£79.20
Surface water drainage	£22.00**
Highway drainage	£9.00

If your property was built before April 1989, and you do not have a meter, your charges are based on the rateable value existing on March 31st 1990.

For a new or newly converted domestic property which is not metered and does not have a rateable value, there is an annual wastewater licence charge of £292.95.

Metered properties:

Service	Annual Standing Charge*	Charge pence per cubic metre
Water Supply	£26.37	£1.040
Wastewater	£18.17	£1.877
Surface water drainage	£22.00**
Highway drainage	£9.00

* for normal domestic meters

View our metering charges guide

Under a five year programme lasting until 2015, we are installing water meters for the majority of our customers to help secure water resources.

You can find out more via our metering website

Please note that for any charging period which spans April 1st, both the standing charge and the volumetric charge will be apportioned between previous and new year tariffs.

** In certain circumstances a rebate is available.