Southern Water Charitable Trust Fund is an independent grant making trust established in early 2007.
A registered charity; the Trust helps people out of poverty and debt - thanks to generous donations by Southern Water Ltd.
The policy and grant making is overseen by independent Trustees who ensure that the money goes where it is most needed. The Trustees set the policy and control and monitor the Trusts activities.
People unable to meet the cost of water charges and who live in the Southern Water area can apply for help.
Application
Before completing this application form, please read the notes below carefully
The trust can help you with the following:
- Southern Water Charitable Trust Fund can consider making a grant to meet water and/or sewerage charges due to Southern Water if you are in hardship and unable to pay
- The Trust can also help with water or sewerage charges which are collected by other companies or organisations on behalf of Southern Water
- In certain cases, the Trust can also consider giving some help to meet other household needs
The trust cannot help you with the following:
- Court Fines, Catalogue debts, credit cards, personal loans or other forms of borrowing
- Social Fund Loans/Benefit Overpayments/Tax Credit overpayments now being reclaimed.
- The Trust cannot give you a loan or give help with bills you have already paid or items that you have already bought.
- Bankruptcy fees
- If you are a home owner
Filling in this form
- Please answer all the questions in this application.
- When filling in the application form, it is very important that you give us as much information as possible about your circumstances, including (if applicable) dates of unemployment, illness etc.
- Information you tell us will be kept confidential and only used by Southern Water Charitable Trust Fund, except where you give us permission to pass on relevant Information(relevant information includes, for instance, name, address, and telephone number but does NOT include personal information such as you may provide on pages 8 & 9 of the downloadable Application Form).
- If you have any difficulties in completing this form, please go to your nearest Money Advice Centre or Citizens Advice Bureau for help. Or, you can talk to us direct on 0845 270 0897.
When we receive your application form
- You may receive a telephone call or home visit as part of our assessment process. When we receive your application, we will write to you, by return of post, acknowledging receipt and provide you with a reference number. Please quote your reference number when contacting us. We cannot deal with queries without it. We will also let you know how long you may need to wait for a decision.
- If we are able to help you with your water/sewerage charges, a payment will be made directly to your supplier. We will write to you to inform you of this payment.
- If we are able to help you with household needs a payment will be made directly to our designated retailer. We will inform you in writing.
- If we are unable to help you with either kind of payment, we will inform you of the decision in writing.
Applying to the trust fund again
- The Trust will not normally consider more than one application from the same person. One of the Trusts aims is to help people out of immediate financial difficulties and wherever possible through debt counselling/money advice to encourage and help financial stability in the future.
- If after a period of two years since being given a grant, your financial situation has deteriorated further, you may make another application to the Trust.
- If the Trust is not able to give you a grant, you may apply again after six months.
Please note that the decision of the Trustees’ on your application is final.
