If you are in receipt of Job Seekers Allowance, Pension Credit or Income related Employment and Support Allowance it is possible for the Department of Work and Pensions (DWP) to pay Southern Water direct on your behalf.
The scheme is designed to assist customers who have arrears on their water charges and to help them with budgeting and managing their water and wastewater charges.
For further information please call 0845 272 0845 or contact your local DWP office.