Your bill & account

Our charges are reviewed each year and have to be agreed by Ofwat. The charges relate to the year April 1, 2014 to March 31, 2015.

Our charges

Our charges are reviewed each year and have to be agreed by Ofwat. The charges relate to the year April 1, 2014 to March 31, 2015.

Unmetered properties
Service Annual standing charge Charge per £ of rateable value Minimum charge
Water supply £36.99 £0.692 £71.86
Wastewater £38.35 £1.345 £97.29
Surface water drainage £23.00**    
Highway drainage £12.00    

** In certain circumstances a surface water rebate is available.

If your property was built before April 1989 and you do not have a meter, your charges are based on the rateable value existing on March 31, 1990.

For a new or newly converted domestic property which is not metered and does not have a rateable value, there is an annual wastewater licence charge of £349.48.

Metered properties
Service Annual standing charge* Charge £ per cubic metre
Water supply £27.17 £1.201
Wastewater £21.57 £2.273
Surface water drainage £23.00**  
Highway drainage £12.00  

* For normal domestic meters

** In certain circumstances a surface water rebate is available. 

Under our five-year programme lasting until 2015, we're installing water meters for the majority of our customers to help secure water resources.

If you've had a meter installed under our metering programme, view our metering programme charges guide otherwise view our charges guide for household customers.


If you're a customer of South East Water and have had a water meter installed under its customer metering programme, find out how we'll calculate your sewerage charges by downloading our charges guide.


If you receive your water from a seperate company, find out about our wastewater charges.


Please note that for any charging period which spans April 1, both the standing charge and the volumetric charge will be apportioned between previous and new year tariffs.

 
 
 
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