• We received an award for promoting healthy living among staff
  • Staff who may be exposed to potential health risks receive annual health surveillance checks
  • Our Aim For Zero Injuries campaign won national awards
  • We achieved a three-month period of zero injuries for the first time
  • Also for three months, there were no injuries resulting in lost time at work
  • A donation is allocated to charities chosen by staff every time a hazard or near-miss is reported
  • We have reduced injuries by 66 per cent in the past four years
  • Our main supplier, 4Delivery, adopted our safety plan and recorded 3.6 million man hours without a reportable accident
  • Most of our suppliers, including those as far away as India, have adopted many of our safety plans in their organisations
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Our people
Another year of improvement

We enjoyed another year of improving health and safety performance with the number of lost-time injuries falling 31 per cent from 29 to 20 and reportable incidents down 53 per cent from 19 to nine.

More than 5,000 hazard and near-miss reports (resulting in a £12,000 donation to the NSPCC) helped to achieve this, along with a number of initiatives, which included a series of safety conferences attended by 350 operations staff and suppliers.

Our health and safety performance was recognised with a Royal Society for the Prevention of Accidents President’s Award. The award is presented only to companies that demonstrate outstanding performance in health and safety at work by receiving 10 consecutive Gold Awards in the organisation’s annual prize-giving.


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