Please use the following choices for your email or, for certain tasks, select one of the online forms below.

Please quote your Payment Reference Number on all emails (this is found in the right hand corner of your bill). This will help us to complete your request more quickly.

I have a water meter:

• My bill is not correct
• I have a different question

I don’t have a water meter:

• My bill is not correct
• I have a different question

Thank you.

To make changes to your account information or to change the way you pay your bill, select one of the following forms:

• Change your address
• Change your details
• Set up an account 
• Apply for a payment card
• Sign-up for a direct debit
• Amend a direct debit