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The selection criteria were chosen and agreed with our regulator, Ofwat, as being the most clear and objective way of deciding which bathing waters to progress to solutions.
The whole process, from planning through to selection and the practical solutions, is being overseen by Southern Water’s Customer Advisory Panel – an independent group which provides challenge, advice and scrutiny of the company’s delivery of its Business Plan.
One of the selection criteria agreed by Ofwat is 'benefit to users'. This will be defined and scored by our customers. Focus groups will help us to understand what is important to customers about bathing waters. Customers will be asked to rank and score these factors to give an overall score for each bathing water.
This survey will be taking place at or around the 21 selected bathing waters throughout the 2016 bathing water season. The score will be used alongside the other criteria to choose the final seven bathing waters.