The competitive non-household market is now open.
If you are a non-household customer, you are now able to switch your water and wastewater retailer.
You can find more information about our role as a wholesaler and the role of retailers here.
If you are a household customer, these changes do not affect you.
As from 1 April 2017, unless you have notified us otherwise, your Southern Water account and the services you received from us have been transferred to Business Stream. Business Stream are responsible for supplying these services.
Find out more about competition in the water industry and what this means for you.
You can find out more about your final Southern Water bill.
If you are a Trade Effluent customer, you will receive your final Southern Water bill in April.
We would like to make paying your bill as easy as possible. The links below give you information on the different ways you can pay.
There are a number of different ways that you can pay your bill.
Pay your bill online using our secure payment facility, available 24 hours a day.
You can pay your bill quickly and easily by using our automated telephone line.
See why paying by single Direct Debit is the simplest way to pay your bill.