As from 1 April 2017, unless you have notified us otherwise, your Southern Water account and the services you received from us have been transferred to Business Stream. Business Stream are responsible for supplying these services.
Find out more about competition in the water industry and what this means for you.
You can find out more about your final Southern Water bill.
If you are a Trade Effluent customer, you will receive your final Southern Water bill in April.
You can pay your bill quickly and easily over the telephone by calling our automated line.
Our Voice Self-Service (VSS) system allows you to pay by debit or credit card 24 hours a day, seven days a week.
Simply call 0330 303 1263 (calls charged at local rate).
This automated service uses speech recognition, so there's is no need to input numbers on the telephone keypad.
Alternatively, if you would rather speak to one of our agents, please call our Contact Centre on 0330 303 0277 (calls charged at local rate).
You'll need your payment reference number and credit or debit card to hand to use this service.
Please note, we do not accept payment by Amex or Diners Club cards.