Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
For business

Market Open

The competitive non-household market is now open.

If you are a non-household customer, you are now able to switch your water and wastewater retailer.

You can find more information about our role as a wholesaler and the role of retailers here.

If you are a household customer, these changes do not affect you.

Final bill

As from 1 April 2017, unless you have notified us otherwise, your Southern Water account and the services you received from us have been transferred to Business Stream. Business Stream are responsible for supplying these services.

Find out more about competition in the water industry and what this means for you.

You can find out more about your final Southern Water bill.

If you are a Trade Effluent customer, you will receive your final Southern Water bill in April.

Need help?

Type your question into the box below or see what other customers often ask.

Emergencies

For water supply or wastewater emergencies, blocked drains or possible pollution, call:

0330 303 0368

(Calls charged at local rate)

Your bill & account

Quickly and easily pay your bill, change your account details or find out how your charges are calculated

 
 
 
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