A minicom service is available for the deaf or hard of hearing
This is available 24 hours a day, seven days a week for you to pay your bill, change address, set up a Direct Debit, apply for a payment card, request a copy of your bill or tell us you have paid.
Lines are open from 8am–8pm, Monday to Friday and from 8am–5pm on Saturdays. We're closed on Sundays and Bank Holidays.
Lines are open from 8am–7pm, Monday to Friday and from
9am–1pm on Saturdays.