Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
 
Your bill & account

Quickly and easily pay your bill, change your account details or find out how your charges are calculated

Changes to charges

Household bills will increase by an average of £6 in 2017–18, a rise of one per cent. Revenue from customer charges will help to pay for our £3 billion programme of service and environmental improvements.

The investment is the equivalent of spending almost £1,500 for every property in the Southern Water region. Find out about projects in your area.

The average bill for customers receiving both water and wastewater services will be £418, a daily cost of about £1.14

The increase on last year’s average bill of £412 equates to 50p per month.

Our charges not only cover the day-to-day running costs of supplying drinking water and taking away and treating wastewater but also contribute to an improvement programme which supports about 6,000 jobs.

This includes the replacement of water mains and sewers, along with schemes to help prevent:

  • Flooding
  • Protect water supplies
  • Reduce leakage
  • Improve water quality
  • Enhance wastewater treatment.


Find out more about how the money is spent and how we can help if you have difficulty paying your bill.

The tables below show our 2017–18 charges. Unmetered charges are calculated using the Rateable Value (RV) of a property, or an assessment of the volume of water used in your home.

Metered charges are based on the volume of water/wastewater used (m3, cubic metres):

Metered properties
Service Water Sewerage Combined
Standing charge £23.30 £60.50* £83.80
Charge per m³ of water/wastewater £1.310 £2.277 £3.416**
Bill for property using 50m³ per year £88.80 £165.81 £254.61
Bill for property using 100m³ per year £154.30 £271.12 £425.42
Bill for property using 150m³ per year £219.80 £376.43 £596.23
Bill for property using 200m³ per year £285.30 £481.75 £767.05

* The standing charge for metered customers receiving a surface water drainage rebate is £36.50

** The combined charge for metered properties has been adjusted to reflect that when we calculate your sewerage charges we only charge for 92.5% of the volume of water supplied

Assessed properties
Service Water* Sewerage** Combined
Single occupier £103.20 £190.90 £294.10
1 bedroom £129.40 £231.88 £361.28
2 bedrooms £155.60 £275.15 £430.75
3 bedrooms £175.25 £307.03 £482.28
4 bedrooms £181.80 £316.13 £497.93
5 bedrooms £190.97 £332.07 £523.04

* Prices include standing charge of £19.56

** Prices include standing charge of £20.56 and surface water drainage charge of £24.00. In certain circumstances a surface water rebate is available.

Unmetered properties
Service Water Sewerage Combined
Standing charge £19.36 £56.56*** £75.92
Charge per £ of rateable value (RV) £0.782 £1.347 £2.129
Bill for property with RV of £150 £136.66 £258.61 £395.27
Bill for property with RV of £200 £175.76 £325.96 £501.72
Bill for property with RV of £250 £214.86 £393.31 £608.17
Bill for property with RV of £300 £253.96 £460.66 £714.62

*** The standing charge for unmetered customers receiving a surface water drainage rebate is £32.56

 
 
 
  Close box