We wanted to let you know that, in line with government advice on COVID-19, we’re doing everything we can to protect our employees and customers, while making sure that we continue to supply you with water and wastewater services.
Our ways of working have already changed, and there may be further changes to come, but our mission remains the same – to keep our employees and customers safe and our services running. We’ll keep our online and phone channels updated whenever further relevant information arises, so please do check back here.
A letter to our customers, April 2021
As the country progresses along the Government’s roadmap out of lockdown, our CEO writes to reassure customers we're doing all we can to support you.