To avoid undue concern for our customers, our employees have been instructed to follow the government’s recommended hygiene procedures.
We encourage them to wear masks and have given them additional hand-cleaning facilities and PPE, alongside their usual equipment.They’ll wash their hands or use hand sanitiser immediately before they enter a customer’s premises and again after leaving. They’ll also do so before entering or leaving our own sites.
We have also asked them to avoid all direct person-to-person contact, including shaking hands.
To protect our customers and employees, home visits will be by appointment only (except in emergencies) and carried out following COVID-19 guidance and hygiene rules.