Redress

We are working with Water UK and all other companies to determine appropriate and consistent redress arrangements across the sector – this will be included within the Code for Adoption.

https://www.ofwat.gov.uk/wp-content/uploads/2020/01/Ofwat-letter-to-self-lay-providers-on-the-Code-for-Adoption-Agreements.pdf

(You can read more about this on page 6, section b).

 

We will update our website on completion of this work. If you have any questions, please contact us at selflay@southernwater.co.uk

 
 
 
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