Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
Your area

Find out if you're a Southern Water customer, check your water quality, or explore our interactive map to see what's going on in your area

You are here: At home » Your area » Improvements near you » Sussex

Your area

Find out if Southern Water supplies your home, check your water quality or explore what's happening in your area.

Need help?

Type your question into the box below or see what other customers often ask.

Eastbourne Wastewater Treatment Works upgrade

We are investing almost £16 million to upgrade the treatment processes and make other improvements at the works.


Every day the works treats up to 86 million litres of wastewater from about 140,000 people in the area.

As it is now 16 years old, some of the site’s equipment requires refurbishment and we are taking the opportunity to make further improvements.

As part of the ongoing improvements, part of the promenade has been closed. A cycle path and pedestrian path are in place as a diversion

Work is due to complete in the first half of 2019.

Rescue 2 team

As most of the work is happening underground, specialist rescue teams are on-hand 24-hours-a-day to keep our workers safe (pictured).

Rescue technicians Aleasha Cherryman, Grant Eager, David Gowar, Jacob Roach and Neal Daniels are part of a rotating team of around 50 who provide around-the-clock emergency cover at the site.

While Aleasha is a trained paramedic, most rescue technicians have a background with the fire and rescue service, either as serving or retired firefighters. The rescue team constantly monitor activity within the underground site, and are there to ensure a safe evacuation should a risk be detected.

Team members are specialists in technical and confined space rescue, including rope rescue, which gives the team the added ability to extract a casualty from more difficult access areas should the need arise. They come prepared with a full array of technical rescue equipment and are all trained to give first aid until the casualty can be transferred safely to the emergency services.

Update from site - winter 2018

We’ve rebuilt three treatment tanks to improve the treatment process and we’re well underway with work to rebuild the inlet, where flows enter the site (up to 86 million litres of wastewater a day!).

As this is an underground site, making repairs can be complex, but we’ve now made big improvements to ventilation and lighting inside, which will make problem-solving much easier in future.

Still to come are upgrades of more treatment tanks.

The work is on schedule to complete in the first half of 2019.

  Close box