Every day we provide high-quality drinking water and safely recycled wastewater to 4.6 million customers across the South East.
Every five years we develop a range of plans which explain how we’ll deliver water, wastewater and customer support services in the future, and how much it will cost.
We’re at the beginning of our journey to shape our plans for the next five, 25 and 50 years and we’re keen to hear your views on how we’re doing and what we could do better.
As part of this work, members of our stakeholder panels have had early discussions about priorities for the next business plan. They also suggested a number of new ways to secure reliable supplies of drinking water to help inform our next Water Resources Management Plan.
Suggestions ranged from rainwater capture and catchment management to financial rewards, seasonal tariffs, water efficient housing design and promoting agricultural water storage.