Sewers and drains

Manhole misconnection

Transfer of private sewers

Property owners are no longer responsible for certain sewer pipes that connect their homes to public sewers.
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Men at work

Films explaining the changes

A series of films explaining what is involved with the transfer of private sewers and how it affects property owners.
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Information about pumping stations

Our criteria for adopting a private sewer pumping station.
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Who owns what?

Problems in private drains

Information and choices for customers on how to deal with a blockage in your drain.
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Surface water drainage

Our wastewater standing charge for properties connected to the public sewers includes an amount for disposing of surface water.
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Surface water rebate form

To complete this form you will need: Details of where water drains from your roof and hard standing areas Details about your property Name and address Preferred method of contact

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Septic tank

Septic tanks and cesspits

Some of our customers are unable to connect to our sewerage system and dispose of their wastewater either through a cesspit or septic tank. These systems are defined below.
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Combined sewer overflows (CSOs)

During storms, when large amounts of rain get into the sewers, flows may arrive far more quickly than they can be collected and processed.

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Drainage Strategies

We're developing long-term, 25 year strategies to make sure we can continue to safely recycle wastewater for future generations.

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Misconnected pipes

Misconnected household appliances and plumbing can cause pollution.

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