What to do in an emergency - help and advice

What to do if you have no water.

What to do if your water tastes, smells or looks unusual.

Works or issues going on near you that might explain your water problem.

What to do if your home or property has flooded.

What to do about a leak or burst and who’s responsible.

You’ve seen a flooded or blocked sewer that needs attention, or you’re experiencing blocked drains yourself and aren’t sure who’s responsible.

To help take the stress out of the situation, we can help you find an approved plumber in your area.

We’re here to help, if you need us. Get in contact using our online via or our 24-hour emergency number.

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