Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
Your area

Find out if you're a Southern Water customer, check your water quality, or explore our interactive map to see what's going on in your area

Your area

Find out if Southern Water supplies your home, check your water quality or explore what's happening in your area.

Highclere water main improvements

We are working to replace 3.6km of water mains in Highclere to reduce the risk of bursts and ensure we can continue to provide a constant supply of high quality drinking water to our customers.

We're working closely with the community to make sure any disruption is kept to a minimum.

All grass verges in the areas we've been working will be top-soiled and grass-seeded at the end of the project, which is scheduled for 15 August, 2017.

Update - 25 May, 2017

We'll be removing our two-way lights on the A343 Andover Road tomorrow evening (26 May) for the Highclere Country Show.

The show is taking place at Highclere Castle on 28 and 29 May.

We'll reinstate our two-way lights to continue our works on the morning of 30 May.

Update - 23 May, 2017

All our new pipes undergo stringent testing and commissioning before being put into permanent use.

While most pass these tests first time, there are occasions when we need to return to make further checks and adjustments. We’ll also be carrying out further reinstatement work to the road surface.

Conducting these stringent tests has delayed our completion date, which is now scheduled for 15 August, 2017. We apologise for any inconvenience this may cause.

What's still to be done?

From Tuesday 23 May, a three-way lights system will be in place outside Mount Road and Pantings Lane for two weeks.

We'll be required to work in the evening on Thursday 25 May for connection works on Mount Road.

Two-way traffic lights are in place on the A343 Andover Road to carry out the next section of directional drilling.

Water services will continue to be transferred for homes on Pantings Lane and works to transfer homes at Four Oaks to the new water main start this week.

We'll give at least 48 hours’ notice to property owners being transferred and the connection will take no longer than three hours.

We apologise for any inconvenience these works are causing and would like to thank you in advance for your co-operation and patience as we complete these final stages.

Key information about this work:

  • To minimise traffic disruption we will install a rolling traffic light system on Andover Road and during peak hours the traffic lights will be manually operated to keep traffic flowing.

  • Normal working hours will be between 8am and 6pm Monday to Friday although there may be days when work begins later or concludes earlier.

  • Your water supply will be disconnected once the new main is safely in place. We will give you at least 48 hours' notice before disconnection and it will be for no longer than four hours.

  • This work will be carried out by our construction partner MGJV – a joint venture between Morrison Utility Services and Galliford Try.

  Close box