The Environment Agency requires wastewater companies to submit to the EA their plans for managing groundwater infiltration of the sewers in catchments where, due to the high water table following excessive persistent rain, tankers and over-pumps are sometimes used to take away flows and ensure our customers' bathroom, kitchen and toilet facilities are protected.
Southern Water is transparent about what it has done and what it plans to do to reduce infiltration and publishes approved Infiltration Reduction Plans (IRPs) on its website for all to see. These plans can be viewed by clicking on the links below.
The IRPs are living documents, subject to review to take account of, for example, our extensive continuing programme of surveying and sealing the sewers to improve their performance. As such, the Plans only report the work conducted up to their cover dates. Subsequent work will be reported in the updated IRPs.
Before reading our Infiltration Reduction Plans please bear in mind that Southern Water is not a flood relief agency. Our task is to maintain wastewater services for customers so, if you have any flooding questions which are not sewer related, please address them to the appropriate authority: