In February 2018 we asked you to join the conversation on our future plans to tell us what you want us to prioritise, what key areas we should focus on and where we should be innovating. We also wanted to know how we could do more to protect and support the environment and our regional communities in the face of big challenges like climate change and a fast-growing population in the South East.

In the preceding year we were busy talking to our customers and others who care about your water. Surveys, phone calls, social media, and local workshops – we did them all. Over 500,000 people shared their views and that’s not to mention all the scientists, environmental specialists and other experts who added their voices to help us develop our ideas.

All of these conversations helped us to create 10 big goals for looking after your water. Browse the document below to find out more.

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