Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
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Press releases for October 2016

With Halloween upon us, we've come up with a spooktacular way of helping vulnerable species at its works across Kent, Sussex, Hampshire and the Isle of Wight.


On the 25 October 2016, Southern Water applied to exit the non-household retail market. As a result, all of Southern Water’s non-household customers will transfer to Business Stream by 3rd April 2017.


This week sees a national light being shone on the scourge of our sewers – unflushable wipes. 


The team building the new wastewater treatment works in Woolston has helped redecorate a local youth club. 




We know some of our customers have been affected by Direct Debit issues. We hope the following Q&A will help explain what has happened and what we're doing to fix it.


Calling community groups and good causes in East Worthing! You might be eligible for a grant of up to £1,000 from Southern Water.


A scheme to lay a new water main along Mansbridge Road in Southampton is progressing well with over 600m of pipe having been laid. 


Following yesterday’s problems in Mill Lane, Newington, Kent, there have unfortunately been two further bursts on the 4” main.


A fantastic day of united working saw staff from Southern Water and the Isle of Wight Council join forces to help educate customers in Newport about the build-up of fat, oil, grease and unflushables in the sewers beneath their feet.


We’re sorry that an ongoing technical problem means some direct debit payments due on October 5 and 10 may not have been collected.


Southern Water is recycling 100 per cent of its waste for the first time, saving thousands of tonnes from landfill.


A technical glitch means we were unable to collect some customers’ direct debits yesterday (October 5).

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