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Be aware of bogus callers

Southern Water is reminding customers to be aware of bogus callers following the wettest winter on record.

As groundwater levels across the region start to recede, the company continues to carry out a range of flood-related work as well as its normal day-to-day activities.

But, as Geoff Loader, Southern Water’s Director of Communications, explained, there are those who may seek to take advantage of this situation.

He said: “Our teams have been out in force to help reduce the risk of flooding in communities across the region during what has been the wettest winter on record. However, now the sun has come out so too do unscrupulous people who impersonate Southern Water staff in order to deceive and steal.

“If you are in any doubt when someone calls at your home you should ask for their identification card. If in doubt, keep them out and telephone Southern Water on 0845 278 0845 to confirm their identity.

“Southern Water staff, as well as contractors working for the company, are aware of this procedure and are happy to wait while customers check their identification.”

Southern Water takes the issue of bogus callers very seriously and reminds people to be AWARE of bogus callers at all times:

Attach your door chain before opening the door to strangers
Water company staff always carry identification
A company uniform and vehicle logos are points to watch for
Remember, if in doubt, keep them out and telephone Southern Water on 0845 278 0845 to confirm their identity
Employees of Southern Water will be more than happy to wait while their identity is verified.

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