Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
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Statement on discoloured water in Southampton

Customers in Southampton may be experiencing low water pressure or water discolouration.  

This is due to a loss of power at our Testwood Water Supply Works in Hampshire overnight (December 15). The site is now fully operational.  

Although the water may not look nice, it is perfectly safe to drink.  

Our staff are working round the clock to resolve this issue as quickly as possible.  

We are likely to be experiencing high volumes of calls so for quick information customers are advised to visit our website at www.southernwater.co.uk or contact us via twitter: @SouthernWater or Facebook. We will provide updates as soon as we can.

If you do need to call us we are available on 0330 303 0368.

We apologise for any inconvenience. 

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