Under a £3 billion programme, we are implementing a range of major improvements for customers and communities across our region.
The improvements will:
We have a range of plans in place which outline how we plan to deliver water and wastewater services for customers between 2010 and 2040:
We have published updated versions of our Strategic Statement and Water Resources Management Plan, covering the period 2015–40.
Our five-year Business Plan for 2015–20 was published for consultation during August and September 2013.
The feedback we received was taken into account and we updated and re-submitted our plan in June 2014, with Ofwat publishing a draft determination on it in August 2014.
Ofwat's final determination on our plan for 2015-20 published on 12 December 2014.