Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
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Our current plans

Under a £3 billion programme, we are implementing a range of major improvements for customers and communities across our region.


The improvements will:

  • Protect water supplies
  • Improve water quality
  • Enhance wastewater treatment
  • Reduce leakage
  • Help prevent flooding
The scale of improvements is huge – equivalent to £1,500 for each property in our service area

We have a range of plans in place which outline how we plan to deliver water and wastewater services for customers between 2010 and 2040:

We have published updated versions of our Strategic Statement and Water Resources Management Plan, covering the period 2015–40.

Our five-year Business Plan for 2015–20 was published for consultation during August and September 2013.

The feedback we received was taken into account and we updated and re-submitted our plan in June 2014, with Ofwat publishing a draft determination on it in August 2014. 

Ofwat's final determination on our plan for 2015-20 published on 12 December 2014.

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