This is the fourth CCG annual report for the period 2015 and 2020.
The report falls into two parts. Firstly, it covers the work the CCG has been doing to monitor delivery of the promises Southern Water made to its customers between 2015 and 2020.
Secondly, it reports on work that is underway to ensure Southern Water’s next business plan, for the period 2020-25, reflects customers’ priorities and needs.
CCG Annual Report 2018-19