CCG members

The CCG provide independent challenge and advice to the Board on the Company's delivery of the six priorities and 26 customer promises for PR14 and for the business plans Southern Water is making for the next five years.

Anna Bradley

Anna Bradley


Anna Bradley has expertise in regulation, public policy and consumer & stakeholder engagement, with long experience in consumer advocacy.

Previously she was a Director at the Financial Services Authority and prior to that was the CEO of the National Consumer Council. Anna was apPreved as the independent Chair of the Southern Water Customer Challenge Group (CCG) in early 2012.

Across the industry she was the first CCG Chair appointed that did not come from an industry background but came with a wide ranging consumer advocacy background.

The CCG plays an important role in monitoring and providing assurance that customer priorities and company promises are delivered.

As well as Chairing the Southern Water CCG, Anna is Chair of the Rail Safety Standards Board. She was also the first Chair of Healthwatch England and is a former board member of the Care Quality Commission.

Phil Belden

Phil Belden
Environmental & Landscape Professional

Phil is a Chartered Environmentalist, with over 30 years’ experience dedicated to Protected Areas’ management. Until recently, he was a Director in the Senior Management Team of the South Downs National Park Authority, responsible for the field staff delivering on the twin National Park Purposes of “conserving & enhancing” and “promoting understanding & enjoyment”. He is now a freelance professional.

After a brief period in London in the 1970s, a degree and embryonic City career, he made a switch to the Environment, to the Dorset Heritage Coast, then Suffolk Coast & Heaths, before East then West Sussex. He co-founded the Sandlings Group to conserve Suffolk heathland and set up innovative urban-fringe education initiatives, established the Seven Sisters Marine Conservation Area and developed the South Downs Volunteer Ranger Service.

He orchestrated the lobby to achieve Environmentally Sensitive Area status for the South Downs, generating growing awareness and action. This enabled chalk grassland conservation, woodland and wetland management, National Trails, recreation and tourism initiatives, and progressing the campaign for National Park status. Senior roles with Sussex Downs Conservation Board, then South Downs Joint Committee followed, before the coming of the National Park.

Phil lives in Brighton, relying on the downland chalk aquifer for his drinking water, supplied by Southern Water and enjoys swimming in clean seas.

Ana Christie

Ana Christie
Interim Chief Financial Officer

Ana Christie has substantial business experience both in the UK and internationally.

Her career began in aviation working both at Gatwick and Heathrow airports before progressing into hospitality for Marriott and Whitbread hotels, and subsequently managing the London Aquarium.

Ana was executive vice president of an executive recruitment and human resources consultancy in the Philippines before working for the British Deputy High Commission in India in entry clearance (visas and immigration).

On her return to Britain, Ana joined the pharmaceutical industry managing a team of project managers. Ana advanced her career by joining Sussex Chamber of Commerce in May 2014 as Chief Executive.

Karen Gibbs

Karen Gibbs
Senior Policy Manager, CCWater

Karen is a Senior Policy Manager at the Consumer Council for Water (CCWater). She has been involved in consumer representation within the water sector for over 20 years.

Karen initially worked for Ofwat but was appointed to CCWater in 2005. Karen leads CCWater’s Environmental Policy Team and is CCWater’s senior manager in the London and South East region.

The region currently has six water companies operating within it, including Southern Water. Particular interests include: water resource planning; drought management; demand management and water metering.

Steve Hare

Steve Hare
CEO, Age UK East Sussex

Mike Putnam joined the Board in September 2017.

Steve Hare is the Chief Executive of Age UK East Sussex. He is a values-driven senior manager with over 25 years of experience of working in the voluntary and community sector.

His career to date has involved him in fundraising, human resources, volunteer management, social enterprise, and in directly providing services to vulnerable people and communities. He has worked with a range of issues such as homelessness, mental health, domestic violence, and alcohol and substance misuse.

Steve’s work sees him regularly influencing and working in partnership with individuals and agencies in public, private and voluntary sectors.

He currently Chairs a national fundraising steering group across the Age UK network. He is also Chair of Trustees of Brighton and Hove Impetus. Steve lives in Brighton and is a keen marathon runner.

Dan McDonald

Dan McDonald
CEO, Medway Citizens Advice Bureau

Dan is the Chief Executive Officer of Medway Citizens Advice Bureau (CAB) and has been for the past 6 years, managing more than thirty staff and seventy volunteers. He is also an elected Councillor on Medway Council.

Prior to CAB Dan worked as a Special Adviser to the Deputy Prime Minister, John Prescott MP for 11 years, working on housing and regeneration projects and tackling health inequalities in diverse communities across the country.

Early in his career Dan trained and worked as a Charge Nurse at Guy's and Kings College Hospitals in London. 

Dan is Chairman of the Board of Trustees at both Medway (Hands) Volunteer Centre and Relate Medway and North Kent. He is also a board member of a Registered Social Landlord, Golding Homes. Dan is also Chair of Metro which is the second largest LGBT Equality charity in the country. 

In his spare time Dan has helped to set up Street Reps, a volunteering organisation which aims to improve the physical environment of local neighbourhoods and build community spirit.

In the past Dan has also been a School Governor, a member of Medway Domestic Abuse Forum and a trustee of the National Young Advisor Programme.

Nicci Russell

Nicci Russell
Managing Director, Waterwise

Nicci has been Managing Director of Waterwise since March 2017. Prior to this, from January 2013, Nicci was a Director at Ofwat, where she led Ofwat’s work on resilience and independent regulation, its relationship with the UK and Welsh Governments and with environmental groups.

She also led Ofwat’s strategic approach in Wales.

Nicci sits on the sector’s Water and Wastewater Resilience Action Group. Nicci was Policy Director and co-founder of Waterwise from 2005. She sat on the Waterwise Board as a Non-Executive Director from November 2015.

Nicci’s background is in government and policy. She worked for 11 years for Rt Hon Margaret Beckett MP – former Secretary of State for Environment, Food and Rural Affairs – including as her Special Adviser at Defra. Nicci is a school governor.

She lives in London with her husband and three children.

George Seligman

George Seligman
Chair, Wessex Chalk Stream and Rivers Trust

George has been the chair and a trustee of Wessex Chalk Stream and Rivers Trust since July 2012, an environmental charity focusing on water quantity and quality in the waterways of the Wessex region (Hampshire, Wiltshire and part of Dorset).

George is also a trustee of other charities operating in the educational and disability related sectors. Until 2012 George was a corporate lawyer specialising in the restructuring of businesses in financial difficulties.

CCG meeting observers

Ofwat, the water industry regulator, expects the environmental and drinking water quality regulators to inform CCG discussions as Southern Water develops its business plans for 2020-25. Representatives from the Environment Agency and Natural England regularly attend CCG meetings, and the Drinking Water Inspectorate has an open invitation. 

David Howarth

David Howarth
River Basin Account Manager, Environment Agency

David has been the Environment Agency’s River Basin Account Manager for the SE of England since October 2014, managing the ‘accounts’ of the six water companies in the south east spanning water resources, environmental water quality, flood risk management and waste concerns. He has over 30 years’ experience in the water industry. He worked at United Utilities for 8 years in operational management before joining the Environment Agency in 1994.

His career there has spanned demand management, water resources, environmental planning and water company performance. In 2010 he appeared as an expert witness at the Public Inquiry into South East Water’s Water Resources Management Plan. David also worked ‘off line’ as South East Regional Drought Manager in the 2005/06 and 2011/12 droughts. He is a Chartered Civil Engineer, Chartered Water and Environmental Manager and has a PhD in Urban Storm Drainage from the University of Manchester.

In his spare time David volunteers at the Shoreham foodbank and as a Duke of Edinburgh Expedition Supervisor for young people in Brighton. He is also a qualified Mountain Walking leader and has led Ramblers Holidays groups in the Alps, Spain, Sicily and England’s Lake District. He is also a regular runner and cyclist.

Appointment of independent CCG members

1. Appointment

1.1 Your appointment is from 4 August 2015 to 31 March 2020 and beyond;

1.2 Upon expiry on 31 March 2020, your appointment may be renewed by the agreement of both parties.

2. Termination

2.1 Your appointment may be terminated by the Company giving to you, or by you giving to the Company, three months’ notice in writing.

3. Fees and expenses

3.1 In return for your services you will be paid a day rate for attendance at approved meetings. You will be entitled to receive a fee at the rate of £350 per day. Payment will be made 30 days after the receipt of your invoice;

3.2 You will be entitled to be paid or reimbursed all such reasonable expenses as you incur in the proper performance of your duties, subject to you providing such receipts or other appropriate evidence as the Company may reasonably require and on approval of the Director of Strategy;

3.3 The current mileage rate is £0.45 per mile.

4. Your duties

4.1 The duties of the CCG and expectations of its role and of its members are outlined in the Terms of Reference.

4.2 With regards to your role and responsibilities as a member of the CCG, without limitation, these will include;

4.2.1 attending CCG meetings in person, having read papers and prepared properly in advance to make a salient and valued contribution to the agenda of the meetings and the duties of the CCG;

4.2.2 a time commitment expected to be on average ten days per year;

4.2.3 participating in an induction programme for new members, for which you shall be reimbursed in addition to the time commitment identified in para 4.2.2; and

4.4.4 working with the CCG Chair in reviewing both the performance of the CCG and your own personal performance.

5. Confidentiality

5.1 During your appointment, you will have access to Confidential Information relating to the business, finances, transactions, secrets and affairs of the Company. Unauthorised disclosure of any Confidential Information could seriously damage the Company and you therefore undertake;

5.1.1 not to use or disclose Confidential Information, whether during or after the term of this appointment, except in pursuance of your duties or in accordance with any law, the requirements of any regulatory authority or court order;

5.1.2 that, on termination or expiry of your appointment, you will surrender and deliver up to the Company all documents and records in your possession containing Confidential Information and will delete Confidential Information held in electronic form on your personal computer or any other device.

6. General

6.1 For the avoidance of doubt, you will not be an employee of the Company.

6.2 You agree that the terms of your appointment shall be governed by and interpreted in accordance with English law. You agree to submit to the exclusive jurisdiction of the English courts but acknowledge that this agreement may be enforced by the Company in any court of competent jurisdiction.

6.3 In the event that you need to disclose information to the Company Board, or to seek clarification of any aspect of your role or responsibilities as a member of the CCG, you should, in the first instance, consult the CCG Secretary.

6.4 To seek prior authorisation of expenses for which you will claim reimbursement you should consult the CCG Secretary.

7.5 Any formal notices given under this contract shall be in writing and served by you on the Company Secretary at the address above or by the Company on you at your address as above, or at such other addresses as are specifically notified for the purpose.

Register of Declarations of Interests

Bradley, Anna (Chair) None
Belden, Phil None
Christie, Ana None
Gibbs, Karen Employed by and therefore a representative of the Consumer Council for Water. As the statutory Consumer Representative for the water sector this should not conflict with the aims and purpose of the CCG.
Hare, Steve None
McDonald, Dan None
Russell, Nicci

Potential Conflict of Interest: 
Southern Water is a Waterwise Supporter at 20K annually – the Supporter packages fund Waterwise’s thought leadership work, challenging and supporting everyone in the sector, including government, regulators, water companies, water retailers, manufacturers and others, to aim higher on water efficiency. Waterwise is an independent, not-for-profit organisation.

Potential Conflict of Interest:
As of August 2018, Nicci is a member of Thames Water’s Red Team, providing advice to the Thames Board on PR19, as part of her Waterwise work. Nicci has signed a Non-Disclosure Agreement with Thames Water.

Seligman, George Potential Conflict of Interest: 
Chair of the Wessex Chalk Stream and Rivers Trust, an environmental charity active in some of the river catchments within Southern Water’s area.
  Close box