Key policies

Asset Management

Asset Management

Southern Water is committed to delivering six key outcomes for our customers.
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Bid assessment

Bid Assessment Framework

The purpose of this document is to set out our bid assessment framework to support the market to deliver water resource management plan solutions which help the company meet its supply duty.
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Biodiversity Policy

We are committed to increasing biodiversity value and recognise our reliance on the natural environment to deliver our core services.

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Code of Ethics

Everyone at Southern Water deserves a great place to work, where we succeed together, do the right thing and always improve.

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Compensation

Compensation due to works in highways

Updated May 2019 We work hard to ensure that all our customers receive the best service we can provide.
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Corporate Lobbying

Corporate Lobbying

Southern Water believes that lobbying is a normal and useful part of the process of legislation as long as it complies with all legal requirements.
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Corporate Responsibility

Corporate Responsibility

Southern Water’s management is committed to developing and delivering this Corporate Responsibility Policy.
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Domestic violence and abuse - Our commitment

Southern Water is opposed to all violence, whatever the gender of the perpetrator or victim. If any incident or allegation is raised within Southern Water there will be a fair and impartial investigation that protects the rights of all parties.

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Donations and Sponsorship

Donations and Sponsorship Policy

We like to help the communities we serve and happily receive requests every year for donations, sponsorship and support from organisations, community groups and individuals.
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Employee Volunteering

Employee Volunteering Policy

At Southern Water we are committed to supporting and making a positive difference to the communities we serve by behaving in a socially responsible manner.
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Enforcement and Prosecution Policy

Southern Water is committed to a fair, consistent and proportionate approach to enforcement of relevant legislation to ensure that action is taken to secure compliance with relevant legislation. This policy sets out the methods of enforcement available to us and how decisions about enforcement will be made.
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Environment Policy

We want to create a resilient future for all our customers in the South East. The environment, and our role in protecting and enhancing it, are at the heart of this.

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Health and safety

Health and Safety Policy

The Executive Management Team collectively promotes the implementation of this policy and monitors the company’s performance.

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Plastic

Plastics Policy

Southern Water is committed to protecting the environment and supporting the circular economy. We recognise that waste plastics pose a global threat to the marine environment and to our region generally.
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sustainable and ethical trading

Sustainable and Ethical Trading Policy

Our policy on sustainable and ethical trading expands on commitments in our existing Corporate Responsibility Policy.
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