Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
Your bill & account

Quickly and easily pay your bill, change your account details or find out how your charges are calculated

Automated phone service

You can pay your bill quickly and easily over the telephone by calling our automated line.

Our automated phone service lets you pay by debit or credit card 24 hours a day, seven days a week.

0330 303 1263
(calls charged at local rate)


The service also allows you to:

  • Tell us you are moving home
  • Set up a Direct Debit
  • Apply for a payment card
  • Request a copy of your bill

This service uses speech recognition, so there is no need to input numbers on the telephone keypad.

Alternatively, if you would rather speak to one of our advisers, please call our Contact Centre on 0330 303 0277 (calls charged at local rate).

You'll need your payment reference number and credit or debit card to hand to use this service.

Please note we do not accept payment by Amex or Diners Club cards.

Visa logoMasterCard logoMaestro logo

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