This is our Statement of Risks, Strengths and Weaknesses. It sets out the results of our engagement with stakeholders on our performance reporting and data assurance.
On 30 November 2016 our regulator, The Water Services Regulation Authority (Ofwat), published an assurance assessment on all water companies’ monitoring frameworks, giving an overall rating for each company. Southern Water was assigned a lower rating of ‘Prescribed’, lower than it's previous rating of ‘Targeted’.
We promised we would respond to that assessment. Our response is incorporated in this updated version of our Statement of Risks, Strengths and Weakness which replaces our original website version. It includes additional details and responses on how we will ensure we achieve a higher rating in this current calendar year.
We invite our customers and stakeholders to review the statement and send any comments to us by 28 February.