Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
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Statement of Risks, Strengths and Weaknesses

This is our Statement of Risks, Strengths and Weaknesses and Draft Assurance Plan for 2018-19. It sets out the promises and performance commitments that we made to our customers.

Your views on the way in which we report our performance matter. Every year we publish information on our key activities and our performance.

The feedback we receive on our reporting provides valuable insight into how easily our information is understood by our customers, our stakeholders and our regulators.

We use this feedback to inform our Assurance Plan, our means of capturing and reducing our reporting risks.

We invite our customers and stakeholders to review the statement and draft assurance plan and send any comments to us by 31 January.

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