Rushenden, Sheppey

Together with our delivery partner Clancy Docwra, we’re reducing mains bursts and ensuring a reliable water supply for your community, by investing £1.3 million to replace 3.8km of old water mains in Rushenden, Sheppey.

  • To make these improvements we may need to use footpath diversions in some locations, but pedestrians will be able to access properties at all times
  • We'll do our best to minimise disruption to on-street parking

We really appreciate your patience while we do this work as quickly as we can.

We’ll hold a drop-in event for residents in mid-January to update you and answer any questions – we’ll share details as soon as possible.

If you can’t find the information you’re looking for here, please call our customer service team:

0330 303 0368

When and where the work is happening 

  • We’ll start work in First Avenue on Monday 14 January 2019
  • We’ll also be working in:
    • Ferry View
    • Hillside Avenue
    • Manor Close
    • Manor Road
    • Marshall Crescent
    • River View
    • Rushenden Road
    • Second Avenue
    • Swale Avenue
    • Well Road
    • Wykeham Close
  • The work could be extended if we find any unexpected issues.

If we need to turn off your water

  • If we need to turn off your water for a short time (to connect you to the new mains, for example) we’ll let you know at least 48 hours before.
  • If you, or someone you look after, has specific water needs please call us on the number above and we’ll do our best to help.