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E.g. Reporting a leak
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About Catchment First
Catchment First is our commitment to put the well-being of the environment at the centre of the decisions we make and the services we deliver.
Online application FAQs
Help & FAQs for GetConnected portal, Online application
Using wetlands as a low carbon, nature-based solution to cleaning wastewater
It’s great to work on this unique and innovative project, but it’s a real challenge too. Cleaning wastewater is difficult and expensive, so when I was given the opportunity to work on one of the first projects of its kind in England using wetlands to refine the treatment of wastewater, I was enthusiastic about getting started.
Improving our online and digital services
"I enjoy working with our customers and listening to their feedback. This helps me give them the best customer experience online when making a water or waste water connection." – Samantha Jenkins, Product Owner, Business Channels
Contact Us to get in touch
Get in touch if you have seen a water emergency in the street.
Lancing sewer pipe lining works
The latest updates on the sewer main relining work in Lancing.
First time sewerage scheme
If you require a first time sewerage scheme, you will need to apply for the provision of a public sewer. Any interested parties (see the Eligibility section below) can approach Southern Water to ask for a new public sewer to be provided if environmental or amenity problems exist, or are likely to arise from their existing drainage system. However, the provision only requires Southern Water to provide a public sewer in certain circumstances.
Get in touch form
We’re here to help you if you need us. We will aim to reply within 5 business days. Please fill in the form below with as much information as possible to help us handle your enquiry.
Who we are
There’s huge scope to make a difference here. If you have strong ideas and the talent to see them through, you’ll enjoy autonomy and support every step of the way. You’ll get to develop and flex your skills in an organisation that offers the scale to make a lasting impact.
How to find a leak
How to find a water leak checklist and what to do about it.