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E.g. Reporting a leak
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Online application FAQs
Help & FAQs for GetConnected portal, Online application
Get in touch form
We’re here to help you if you need us. We will aim to reply within 5 business days. Please fill in the form below with as much information as possible to help us handle your enquiry.
Build over or near to a public sewer
If you are building a new property or extension you will need to ensure it does not affect our public sewer mains. Therefore, if your proposals mean building over/near (within 3 metres) a public sewer or lateral drain you will need our approval before doing so.
Help & FAQs Water connection
Help & FAQs for Water connection for Developer serveses
Lancing sewer pipe lining works
The latest updates on the sewer main relining work in Lancing.
Drought restrictions checker
Search with your postcode to find out what phase you are currently experiencing.
What if I can’t pay my bill?
Help with paying your bills.
How to find a leak
How to find a water leak checklist and what to do about it.
External Flooding with sewer water
Find out what to do if a sewer has flooded outside your property.
Lead in water
Find out why lead in water is harmful, whether your property has lead pipes, and what you can do about it.