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Lancing sewer pipe lining works
The latest updates on the sewer main relining work in Lancing.
About Catchment First
Catchment First is our commitment to put the well-being of the environment at the centre of the decisions we make and the services we deliver.
New Appointment Variations
Developers can request that a New Appointment and Variation (NAV) supplies water services to their development, and maintains their network.
Online application FAQs
Help & FAQs for GetConnected portal, Online application
Using wetlands as a low carbon, nature-based solution to cleaning wastewater
It’s great to work on this unique and innovative project, but it’s a real challenge too. Cleaning wastewater is difficult and expensive, so when I was given the opportunity to work on one of the first projects of its kind in England using wetlands to refine the treatment of wastewater, I was enthusiastic about getting started.
Improving our online and digital services
"I enjoy working with our customers and listening to their feedback. This helps me give them the best customer experience online when making a water or waste water connection." – Samantha Jenkins, Product Owner, Business Channels
Accessibility
We know that some people find it difficult to read websites, especially if English isn’t their first language.
Contact Us to get in touch
Get in touch if you have seen a water emergency in the street.
First time sewerage scheme
If you require a first time sewerage scheme, you will need to apply for the provision of a public sewer. Any interested parties (see the Eligibility section below) can approach Southern Water to ask for a new public sewer to be provided if environmental or amenity problems exist, or are likely to arise from their existing drainage system. However, the provision only requires Southern Water to provide a public sewer in certain circumstances.
Water Connection
If you require a new connection or replacement of an existing supply, you will need to apply for a water connection application.