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Moving home
Tell us you’ve moved, change your address, get a final meter reading, close my account
Moving home FAQs
FAQs for Moving home
Go-Ahead Group eyes up water and money savings at bus and rail sites
Go-Ahead Group eyes up water and money savings at bus and rail sites
More water stories
An archive of our older water stories.
Online application FAQs
Help & FAQs for GetConnected portal, Online application
Supporting charities in the communities we serve
“After almost two years we were delighted to welcome Southern Water Corporate Volunteers back on Site. We are so grateful for their continued support, making the site look more presentable. Thank you so much!” Tracy Milward, Volunteer Coordinator, Aldingbourne Trust
Offering a fresh start to customers facing hardship
"My role is to not only promote these schemes and tariffs but to ensure that everyone who is entitled to support receives it. The most satisfying part is hearing how the support we’ve offered has changed people’s lives for the better." – Joe, Vulnerability Liaison Officer
Developing fresh talent to support you in the field
“What I love most about my job is seeing the apprentices develop and progress in their careers.” – Emily-Jo Howarth, Technical Skills Lead
Improving our online and digital services
"I enjoy working with our customers and listening to their feedback. This helps me give them the best customer experience online when making a water or waste water connection." – Samantha Jenkins, Product Owner, Business Channels
Monitoring soil health to protect crops and local water quality
“We’re planning a workshop for spring 2022, where we’ll share the findings of our five-year study and suggest the actions members of the Arun to Adur Farmers Group can take to improve their soil health and protect the quality of local water sources.” – Fiona Pearce, Senior Catchment Management Specialist