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Moving home
Tell us you’ve moved, change your address, get a final meter reading, close my account
Help & FAQs Water connection
Help & FAQs for Water connection for Developer serveses
Go-Ahead Group eyes up water and money savings at bus and rail sites
Go-Ahead Group eyes up water and money savings at bus and rail sites
More water stories
An archive of our older water stories.
Twyford Waterworks
Discover the history of water supply in the Hampshire countryside, featuring nature trails, industrial artifacts and themed open days.
Welcome to Water for Life Hampshire
Our world is changing – the twin pressures of more extreme weather events and a growing population are stretching our finite natural resources, including water. This challenge is felt strongly in the water-stressed South East, particularly in Hampshire following new rules over how much water we can take from the county’s two main rivers – the Test and Itchen.
Infiltration reduction plan Actions
The Environment Agency requires wastewater companies to submit to the EA their plans for managing groundwater infiltration of the sewers in catchments where, due to the high water table following excessive persistent rain, tankers and over-pumps are sometimes used to take away flows and ensure our customers' bathroom, kitchen and toilet facilities are protected.
Donating to support the work of the South Downs National Park
The South Downs National Park Trust, the official charity of the South Downs National Park, is a small organisation with big ambitions. Our £10,000 donation will go towards the restoration of a network of ponds, one of the charity’s big projects, to improve water quality for the benefit of wildlife and endangered species such as great-crested newts.
Improving our online and digital services
"I enjoy working with our customers and listening to their feedback. This helps me give them the best customer experience online when making a water or waste water connection." – Samantha Jenkins, Product Owner, Business Channels
Moving home FAQs
FAQs for Moving home