Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
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Thanet sewer and manhole investigations

Southern Water is carrying out investigations of the sewer system in Broadstairs and in to Ramsgate as part of a targeted maintenance programme.

We will be carrying out sewer surveys to determine the condition of the wastewater pipelines and indentify improvement needs. We will also be recording dimensions and the condition of manholes.

Customers may notice our partner, Cappagh Browne, working in roads throughout the area, lifting manhole covers and undertaking investigation works. These are non-intrusive works and will be mainly located within the highway. If access is required to a private property we will arrange this in advance.

We will try to keep any disruption to a minimum and apologise in advance for any inconvenience caused. For further enquiries please telephone our Customer Service Centre on 0330 303 0368, quoting Project Reference Number 639032.

Please ensure you never let anyone enter your home unless you are sure they are who they say they are. All Southern Water officials, including any partners, carry photographic ID cards. Our advice is simple - be sure and be safe.

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