Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
Waste services

From tankered waste and trade effluent services to our biosolid fertiliser for agriculture and land reclamation, we have your business waste needs covered

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Charges

For information about Trade Effluent charges or queries about your Trade Effluent bill, contact your retailer. All Trade Effluent services will be billed through your retailer apart from the non-standard charges below.

All Trade Effluent services will be billed through your retailer apart from the non-standard charges below. Southern Water will charge you directly for the non-standard charges below and you will receive these invoices separately:

Recovery of Incurred Costs

Including:

  • The recovery of extraordinary costs incurred by Southern Water due to an event caused by you; this includes, but is not limited to, damage to our assets or increased operational costs.
  • The recovery of costs incurred by Southern Water in respect of pre-emptive measures undertaken by us to minimise the impact on our assets in anticipation of a breach or breaches of your trade effluent consent.

Formal Sampling Charge

  • The recovery of costs incurred by Southern Water in respect of formal sampling undertaken in accordance with our policies and procedures, due to the failure to comply with your consent.

Re-issue of Consent Document

  •  Should you require us to resend your consent document.

Historical Sample Data or Certificates (£50 per request)

  • Should you require us to resend you a sample analysis certificate for a trade effluent sample taken by Southern Water, or; Request historical sample analysis data for trade effluent samples taken by Southern Water.

Historical Billing Data or Bills (£50 per request)

  • Should you require us to resend you a copy of a trade effluent bill, or; Request historical trade effluent billing data.
Type Charge
Recovery of Incurred Costs Determined on individual incident basis
Formal Sampling Charge £150 per sample
Re-issue of Consent Document £50 per re-issue
Historical Sample Data or Certificates £50 per request
Historical Billing Data or Bills £50 per request
 
 
 
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