Thanet's sewers are getting a £30m upgrade

We're working hard to replace ageing sewers to protect your homes from flooding and safeguard our environment.

Why this work needs to be done

The sewers beneath your streets are more than 100 years' old and some of them are more than 10m underground in chalk tunnels. By carrying out this survey and repair work, we can make sure your sewers are fit for the future, preventing flooding incidents and safeguarding our environment. 

While the bulk of the work will be done in Broadstairs and Ramsgate, the improvements will reduce pressure on the sewers in other nearby areas. 


How we'll be doing it

We're using mining experts to access these ageing chalk tunnels because they're so deep underground. Accessing them through existing manholes, we'll be using state-of-the-art CCTV surveys to reduce noise and disruption while we carry out the work. Read more about how we do them below.


What's happening right now (updated 5 December 2019)

Traffic changes

Boundary Road, Ramsgate

We’ll have temporary traffic lights on Boundary Road at the junction with Church Road until the end of December. There will be no access to Church Road from Boundary Road during this time, please follow signed diversion routes.

Margate Road, Ramsgate

Our work on Margate Road is progressing well. The temporary traffic lights close to the junction of Kings Road will need to stay in place until mid-December. Thank you for your patience while we complete these essential upgrades.   

Work in Broadstairs

Albion Road, Broadstairs

We’re sorry that our work on Albion Road, Broadstairs, is taking longer than expected, we’re now hoping to finish in early December. The temporary traffic lights will need to stay in place until our work is complete and we’d like to thank you for your patience.

Dumpton Gap Road, Broadstairs

We’ll be temporarily closing Dumpton Gap Road near the junction with Whytecliffs from 2 December for up to two weeks while we access the sewers. Access to Whytecliffs will be maintained from Dumpton Park Drive.

Gladstone Road, Broadstairs

We’re now making our way along Gladstone Road to upgrade the manholes. To ensure we can complete the work safely, we’ll be closing the road at the following locations:

  • Outside 42 and 49 – from 15 November
  • Outside 14 and 42 – from 9 December

We’ll be back to complete lining work on Gladstone Road and if you live locally, we’ll write with more details of this as work progresses. All work should be completed in early 2020. Thank you for your patience and understanding while we’re working to upgrade your sewer network.

Magdala Road, Broadstairs

We’ll be closing Magdala Road between number 12 and Napier Road from 26 October until early December to allow us to safely access your sewers.

Marine Drive, Broadstairs

We’veset up two sites north of Marine Drive, either side of the footpath access to Botany Bay beach, to allow us to upgrade and build some new manholes and pipework. Access to the Botany Bay and the toilets are available as usual. Residents may have noticed some construction traffic accessing the sites, but we’re working to keep this to a minimum.

We’ve also been upgrading some of the manholes on Marine Drive and Percy Avenue – this work is now complete. However, we still need to make a final connection to the new pipework, to do this we’ll be temporarily closing a short stretch of Marine Drive. This connection will be completed by 20 December.

There will still be some activity on the green space north of Marine Drive during early 2020, but we’re hoping all construction work will be completed by the end of January. The area will then be reinstated when the weather allows.

Wrotham Road and Victoria Parade, Broadstairs

Thank you for your patience while we’re been upgrading the sewers in Wrotham Road. We’ve now started upgrading the manholes in Victoria Parade, starting at the junction with Chandos Square, we’ll be moving along the road to outside number 18 and then outside number 24. We’re hoping all work will be completed by 20 December. 

Work in Ramsgate

Ayton Road, Coronation Road and Vale Road, Ramsgate

We’ll be temporarily closing Coronation Road outside number 2 from 2 December for up to two weeks. At the same time, we’ll also be closing Vale Road at the junction with Ayton Road. Please follow signed diversion routes.

Church Road, Ramsgate

Our recent upgrade work in Church Road is now complete. We’ll need to return later in the year to carry out the final stage of the upgrade – lining the tunnel that houses your sewer pipes. We’ll be in touch with more details closer the time. Thanks to everyone for your patience and understanding.

Elizabeth Road, Ramsgate

Our work in Elizabeth Road will not be going ahead as planned – we’re sorry for any inconvenience this may cause. If you live locally we’ll be in touch if any future work is planned.

Hardres Road, Ramsgate

We’ll be closing Hardres Road between St Luke’s Avenue and Boundary Road from 4 November until early December to allow us to access your sewers. Please follow signed diversion routes.

Muir Road, Ramsgate

We’ll be returning to Muir Road to carry out some further upgrade work. We try and work from existing manholes to minimise disruption, however on this occasion we need to dig along the length of the sewer in Muir Road. We’ll be temporarily closing Muir Road outside number 4 from 2 December and digging towards the manhole outside number 22. We’re hoping all work will be completed by 20 December.

Princes Road, Ramsgate

We’ll be closing Princes Road close to the junction with Margate Road from 22 November for up to two weeks. We’ll then be moving along Princes Road to the junction with Central Road, where we’ll be closing the road for another two weeks. Following on from this, we’ll reduce our site footprint and there will be temporary two-lights in place at the junction with Central Road until mid-January. 

Where we've finished working

Thanks for your patience and understanding – we've now completed our work at:

  • Alexandra Road, Broadstairs
  • Ramsgate Road, Broadstairs


  • Albert Road, Ramsgate
  • Albion Road, Ramsgate
  • Bellevue Road, Ramsgate
  • Cannonbury Road, Ramsgate
  • Grange Road, Ramsgate
  • West Cliff Road, Ramsgate
  • Winstanley Crescent, Ramsgate
Questions and answers

Who will be carrying out the works?

Our partners TPMD will be carrying out the upgrade work on our behalf.

When will you be working?

Our standard working hours are: Monday to Friday: 7.30am to 5.30pm, Saturday: 8am to 4.30pm and Sundays: 9am to 4pm. If we need to complete any work outside of these hours, we'll be in touch in advance.

Will traffic be disrupted?

We'll need to use some temporary lights or close a road while we access some of the sewer. Diversions will be well marked.

Will you need to access my property?

It is unlikely that we’ll need access to your property, but if we do, we’ll arrange this with you in advance. All our teams carry Southern Water photo ID cards that they’ll show you before entering your property.

Will this work affect my supply?

Your supplies should not be affected, and you’ll be able to continue to use toilets, baths, showers and washing machines as usual while we carry out our upgrades.

When will you start the main sewer improvement work?

We'll always contact you before we start any work, if you’ll be directly affected. If you need constant vehicle access to your property because of a health condition or disability, or you’re planning to move while we’re working in your area, please contact our partners TPMD on 0800 292 2366 and they will find a solution to minimise any inconvenience. 

What improvements will you be making?

We'll be patching, relining or replacing the sewers and the tunnels that house them, depending on what the surveys tell us. We'll also be replacing a number of old manholes.

Will there be any disruption while this work is done?

We're using state-of-the-art CCTV equipment to complete the surveys and trenchless technology to complete the bulk of the repairs. This means we'll be using existing manholes to gain access to the sewers, where possible, to minimise disruption.

How long will we be here?

The project will run from now until spring 2020 as we carry out surveys and improvement work to the sewers in Broadstairs and Ramsgate.

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