You may like to seek advice from other sources. Here is a list of organisations that might be able to help.
Free, confidential and independent advice. Find out where your nearest Citizens Advice Bureau is.
A non-departmental public body sponsored by Defra and the Welsh Assembly Government to solely represent the interests of water consumers across England and Wales.
The official government website for citizens. Easy access to public services and information delivered by the government.
StepChange Debt Charity are experts in helping people to manage their debts, offering tailored advice and practical solutions. The advice they provide is effective, confidential and importantly, free.
Their Need to Sleep campaign follows a day in the life of Paul, who's money worries are keeping him awake at night. This is causing problems at home, work and affecting his mood. Paul's not alone – there are 7.4 million people who are losing sleep due to money troubles. StepChange Deby Charity want people to take positive action to deal with their problems.
You can phone 0800 138 1111, Monday to Friday 8am–8pm and Saturday 8am–8pm or get free debt advice online.
Free confidential and independent advice on how to deal with debt problems. You can phone 0808 808 4000, Monday to Friday 9am–9pm, and on Saturday from 9.30am–1pm.