Report a blocked or flooded sewer
Report a blocked sewer in need of urgent attention – or you have a blocked drains not sure who’s responsible.
I have a blocked drain
How to identify and deal with your blocked drain and who's responsible.
Septic tanks and cesspits
For those of you not connected to our sewer system here's some information on septic tanks and cesspits.
Bad plumbing and pollution
Pollution happens when wastewater from your home drains into sewers that lead to streams and rivers.
Surface water drainage rebate form
Apply for a rebate – backdated to 2015 – if you think surface water from your property doesn’t flow into a public sewer.
The wastewater process
We recycle wastewater from almost two million homes before returning it to rivers and the sea. Follow the stages below to see how this happens.