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Cyber attack – update for customers (1)

A27 flooding at Tangmere

Visit the Southern Water website to stay up to date with the latest news and advice about the A27 flooding at Tangmere

Free water butt initiative expands to Gurnard on the Isle of Wight

Visit the Southern Water website to stay up to date with the latest news and advice about the Free water butt initiative expanding to Gurnard on the Isle of Wight

Helping to improve outcomes for young people in our region

Visit the Southern Water website to stay up to date with the latest news and advice about Helping to improve outcomes for young people in our region

Southern Water welcomes government's sustainable drainage plan for developments

Visit the Southern Water website to stay up to date with the latest news and advice about Southern Water welcoming government's sustainable drainage plan for developments

Lancing sewer pipe lining works update

Visit the Southern Water website to stay up to date with the latest news and advice about the Lancing sewer pipe lining works update

Water unveils industry-leading £15 million Smart Sewer Technology in battle against pollution

Visit the Southern Water website to stay up to date with the latest news and advice about Water unveils industry-leading £15 million Smart Sewer Technology in battle against pollution

Kent - loss of supply Broadstairs

Visit the Southern Water website to stay up to date with the latest news and advice about the Kent - loss of supply Broadstairs

Southern Water updates Kent community on their efforts to prevent storm releases

Visit the Southern Water website to stay up to date with the latest news and advice about Southern Water updating Kent community on their efforts to prevent storm releases

Southern Water to hold Isle of Wight event to update customers on work to prevent storm releases

Visit the Southern Water website to stay up to date with the latest news and advice about Southern Water to hold Isle of Wight event to update customers on work to prevent storm releases

Southern Water trials new solution to tackle sewer overflows.

Visit the Southern Water website to stay up to date with the latest news and advice about Southern Water trialing new solution to tackle sewer overflows.

Looking to the future with water saving

Visit the Southern Water website to stay up to date with the latest news and advice about Looking to the future with water saving

More charities and community hubs overcome the winter chill thanks to Community Energy Grants

Visit the Southern Water website to stay up to date with the latest news and advice about More charities and community hubs overcome the winter chill thanks to Community Energy Grants

Southern water increases customer bills in line with inflation and supports struggling customers with £98m

Visit the Southern Water website to stay up to date with the latest news and advice about Southern water increasing customer bills in line with inflation and supports struggling customers with £98m.

A letter to our customers in Broadstairs

Visit the Southern Water website to stay up to date with the latest news and advice about A letter to our customers in Broadstairs

Southern Water inspires students to Dare to Dream

Visit the Southern Water website to stay up to date with the latest news and advice about Southern Water inspiring students to Dare to Dream

Residents learn more about how Southern Water is tackling storm overflows on the Isle of Wight

Visit the Southern Water website to stay up to date with the latest news and advice about Residents learning more about how Southern Water is tackling storm overflows on the Isle of Wight

Loss of supply - South Hampshire

Visit the Southern Water website to stay up to date with the latest news and advice about the Loss of supply - South Hampshire

Southern Water ensures Brighton Half Marathon taps keep running

Southern Water will be working with the organisers of the Brighton Half Marathon to help support the reduction of reliance of use of plastic bottles during large scale sporting events and the impact these may have on the environment.

Kent town benefits from cutting edge technology to help reduce storm overflows

Southern Water is teaming up with Kent County Council and Dover District Council to slow the flow of rainwater into our sewers - and cut storm overflows in Deal

Come and hear about Southern Water’s plans for the Isle of Wight

Southern Water is to meet its customers on the Island in Ryde and Newport in March – sharing how we are tackling storm overflows with innovative nature based solutions.

Hampshire primary school saves thousands on water bill thanks to water saving trick

Locks Heath Junior School on the outskirts of Southampton is celebrating success after a water saving solution resulted in huge cuts to their bills and usage.

Drone trial could cut herbicide use

A trial of drone technology sponsored by Southern Water is helping farmers target pesticides only where they are needed – cutting costs and protecting the environment.

International Women's Day 2023 - our Women's Network

Research shows that bias contributes to women being passed over for jobs and promotions, and almost 60% of women regularly experience microaggressions at work.

Shining a light on our women this International Women's Day

Today is International Women’s Day, so we caught up with two of our own, Varsha Wylie, Principal Engineer, and Rachel Mutalima, Programme Design Manager…

Broadstairs - join us to find out how we're improving your supply

Broadstairs residents, please join us on 14 March at St Andrews Community Hall, Broadstairs to find out more about how we’re improving your local water supply

Extra help for customers with chronic kidney disease thanks to Southern Water partnership with leading kidney charity

Southern Water has launched a new partnership with Kidney Care UK to help 26,500 people living with chronic kidney disease in the Thanet, Crawley, Hastings, and Isle of Wight areas join our existing Priority Services Register (PSR) so they can cut their bills

Using Artificial Intelligence (AI) to manage wastewater catchments better

A pioneering project is underway to create a wastewater catchment blueprint – an area where wastewater is affected by the same conditions and contaminants – and use new technologies to manage it better.

Southern Water invests millions to improve water quality on the Isle of Wight

More than £4m of work to help improve water quality, reduce storm overflows and protect the environment on the Isle of Wight is set to begin in early March.

Solutions to storm overflows explored in Whitstable, Kent

Southern Water’s CEO welcomed a meeting with SOS Whitstable to explore the innovative engineering and nature-based solutions being trialled to reduce storm overflows in Kent

Hundreds of customers meet with Southern Water on the Isle of Wight

How we tackle storm overflows took top billing at a special two-day programme of customer and stakeholder engagement events on the Isle of Wight

Community’s water supply questions answered at Kent drop-in event

Customers and community leaders took the chance to question Southern Water teams about burning issues and concerns at a special event in Broadstairs.

Southern Water puts up £150k of support to protect precious harbour habitats

Up to £150,000 in Harbour Conservation Grants are being handed out by Southern Water to protect and enhance the environments of Pagham, Chichester and Langstone Harbours.

Loss of supply – Worthing

We’re really sorry that customers in the BN11 & BN14 area of Worthing are out of supply due to a burst water main at Newland Street, Worthing

Southern Water launches new school partnership on World Water Day to explore the true value of water

Schoolchildren across the Southern Water region will learn about how we can all protect and look after our precious water supplies in a new set of classroom modules taking place over the next year

Southern Water invests nearly £2m to improve water quality in West Sussex

Work to improve water quality, reduce storm overflows and protect the environment in Cuckfield and the River Ouse is set to begin at the end of March.

Sheppey Pipeline Project Enters Final Phase

The £4.5 million project to tunnel two new water mains across the Swale to Sheppey is entering its final phase.

Southern Water plants special tree in memory of Her Majesty Queen Elizabeth.

Leaders at Southern Water joined Lord Abergavenny to plant a special tree as part of the Queen’s Green Canopy Initiative.

Southern Water Goes Proactive on Sewer Maintenance

John Penicud, Southern Water’s Director of Wastewater Operations, explains why up to a third of all maintenance jobs on sewers are now predictable thanks to artificial intelligence.

Pioneering solutions to storm overflows ‘will harness nature’ on Isle of Wight

Southern Water is boosting its commitment to drive down the use of storm overflows on the Isle of Wight by expanding its nature-based and engineering solutions. 

Margate Wastewater Pumping Station £9m investment reaches new milestone

Millions of pounds worth of work to improve Margate Wastewater Pumping Station in Kent has seen two brand new Archimedes Screws installed in another upgrade milestone.

Pioneering solutions to reduce storm overflows ‘will bring nature back to communities’

Southern Water will accelerate its vital work in driving down the use of storm overflows, enabling an ambitious two-year programme to expand its nature-based and engineering solutions.

West Sussex wetland to boost water quality and help drive down storm overflows into Chichester Harbour

A brand new wetlands scheme in a West Sussex area will help Southern Water in its efforts to reduce storm overflows into Chichester Harbour and improve water quality.

Southern Water invests further millions to improve Isle of Wight water quality

A brand new wetlands scheme in a West Sussex area will help Southern Water in its efforts to reduce storm overflows into Chichester Harbour and improve water quality.

Southern Water publishes Turnaround Plan

A plan to rapidly improve performance between 2023 and 2025 has been published by Southern Water.

Southern Water supporting a new management role to restore nature across the ‘Three Harbours’ area

Southern Water is joint funding a dedicated manager role with the RSPB, which will focus on developing an ambitious landscape scale nature recovery strategy to strengthen restoration work in and around the internationally important habitats of Chichester, Langstone and Pagham harbours.

Burst Water Main Hunny Hill, Newport, Isle of Wight

“We’d like to apologise to customers in Newport, Isle Of Wight, PO30 who may be experiencing low pressure or no water due a burst main at Hunny Hill.

Southern Water tankers given a splash of colour

Four of Southern Water’s tankers were given a colourful makeover as part of an artwork competition.

The benefits of a water butt – a simple way to save a lot of water

Our population is growing fast, and climate change – causing heatwaves and extreme drought – is predicted to get worse. All these things put pressure on our water supplies, and it’s predicted we’ll need around an extra 1.1 billion litres of water a day by 2040 just to keep up with demand.

Creating biodiverse environments across the South East

To create a better environment for water, wildlife and people, we’re working to improve the spaces around our sites so that we have a positive impact on our climate, wildlife and habitats.

Green schemes help transform areas of Margate following £10k Southern Water donation

Communities across Margate have received a cash boost from Southern Water as they seek to enhance their local environment.

Investigation into cause of Hampshire loss of water supply failure published

An investigation into the reason why customers in South Hampshire lost their water supply in mid-February has now concluded.

Loss of supply - Southampton - Stoneham Lane

We’re sorry that a burst water main at Stoneham Lane in Southampton has affected customers in the SO16 and SO17 areas of Southampton.

Southern Water’s Whitstable water butt rollout to help reduce storm overflows

A scheme to install more than a thousand free water butts in Whitstable to help reduce storm overflows is underway.

Southern Water invests millions to improve water quality in West Sussex

Nearly £4m of work to help improve water quality, reduce storm overflows and protect the environment in Rudgwick has started

Big switch-on for new Southern Water solar scheme

Southern Water’s first ever solar energy project at a wastewater treatment works went live this week, taking the number of solar panels owned by Southern Water to 15,179

Taking big steps to reduce our plastic use

We were the first water company to produce a dedicated policy in 2018 on reducing single-use plastic waste.

Easy ways to save water and make a big difference

It’s hard to imagine the UK, a nation surrounded by water and known for it’s wet weather, is water stressed. But with population growth and the effects of climate change, such as heatwaves and droughts, predicted to get worse we’re facing a water shortage by 2030.

Loss of supply - West Sussex

Due to a failure at our Hardham Water Supply Works, customers who receive their water supply from our Upper Nash and Itchenfield reservoirs in the West Sussex area are experiencing no water or low water pressure.

Tankers in Bognor

The repair to the broken sewer north of Bognor is complete. This has been a challenging and complex operation working through the night.

Southern Water response to Water UK industry plan announcement

Our CEO Lawrence Gosden gives his reaction to an announcement from Water UK about further action and investment from the water industry

Schoolchildren help ‘slow the flow’ to protect the environment, as part of innovative project

Over 40 schools across the Southern Water region have teamed up with us to install special ‘water slowing’ solutions on their grounds – so the sewer network is protected during and after heavy rainfall.

Innovation bringing water for all

As the cost-of-living crisis continues to impact many of our customers, innovation plays a vital role in identifying opportunities to provide better support, especially for those most vulnerable.

Loss of supply in Horsham

Our teams worked hard overnight to fix a burst main in the Horsham area.

Whitstable Wastewater Pumping Station failure

In the early hours of Saturday 27th May our Station Road Whitstable Wastewater Pumping Station experienced a technical failure which resulted in a release through our storm overflow pipe for a very short period of time.

Plan highlights the 12 unique challenges facing Southern Water’s wastewater network – and how we can tackle them

Southern Water has launched its first ever 25-year Drainage and Wastewater Management Plan (DWMP), which sets out how billions of pounds of investment could be spent to improve the way we capture and treat wastewater.

Burst sewer - Cowes - Isle of Wight

We are repairing a burst pressurised sewer at Terminus Road, Cowes caused by a blockage of unflushable materials.

Work starts on £3m upgrade to West Wellow Wastewater Treatment Works in Hampshire

Work to increase the capacity of West Wellow Wastewater Treatment Works near Romsey is underway, in an effort to further reduce the use of storm overflows.

Emergency closure of A28 Canterbury Road in Westgate-On-Sea

We are carrying out emergency repairs to a burst sewer main on the A28 Canterbury Road, Westgate-On-Sea.

Innovation's the key

Innovation is essential for meeting the challenges we face in the future. During this significant time of change and challenge for the whole water sector, we can reach our goals faster and more efficiently if we’re open to new ideas, new ways of working, and new practices.

Flood Prevention Work at Pier Road, Portsmouth

We’re carrying out urgent flood protection work in Southsea area of Portsmouth over the next few weeks. Over this time you may see our teams in the area and we’re sorry for the disruption and inconvenience this will cause.

Southern Water builds new wetlands to protect the River Ouse at Lewes

Southern Water is building a £2.1 million new wetland beside an East Sussex wastewater treatment works in a move which will enhance and protect the quality of water in the River Ouse.

New community lifeboat leaps into action thanks to Southern Water support

Water users in The Solent are benefitting from a new lifeboat after Southern Water teamed up with a life-saving charity.

Algal bloom vs pollution - how can you tell the difference?

At this time of year, you might see a creamy brown scum on seas, rivers and lakes caused by algae. It often smells of rotting eggs or vegetables and it can easily be confused with sewage. Here’s how to tell the difference.

Call for wise water use as demand in Kent soars

Demand for water across Kent is outstripping supply, as this this month’s spell of hot and dry weather continues into the weekend.

Supply issue – Fairlight and Hastings, East Sussex

Due to a pump failure at Darwell Pumping Station and Reservoir in East Sussex, a small number of customers in parts of Fairlight and Hastings may be experiencing low water pressure or a loss of supply. Our teams are onsite and doing everything they can to fix the problem.

Happy Pride Month!

Our people are the key to the success of the business and, if we want them to work at their best, we need to make sure they’re happy, engaged, feeling valued and comfortable being their authentic selves.

Adur and Worthing residents offered support with water bills

Southern Water is taking part in a project with Adur & Worthing Councils and the TellJO service to contact 5,000 of the most in-need residents to help them get even more support with the cost of living.

Southern Water invests millions to improve water quality in Hampshire

More than £8m of work is set to begin at Ashlett Creek Fawley Wastewater Treatment Works (WTW) to help improve water quality, reduce storm overflows and plan for future growth.

Future Challenges: How we’re innovating for the future

Southern Water and the wider sector are facing some big challenges. From the impacts of climate change increasing demand on our networks, to making sure we continually improve the service we provide to customers, we’re innovating to make improvements across all areas of our business.

Learning to save water through a 'Hackathon Day'

Pupils from St Robert Southwell Primary School had an interactive opportunity to learn even more about water saving, at a recent Hackathon Day, organised by our supplier Baringa.

Southern Water improves its environmental performance rating, with further improvements planned

Today, the Environment Agency published its annual Environmental Performance Assessment (EPA) of all nine water and sewage companies operating in England – and Southern Water was awarded a two-star rating for 2022, up from one-star for 2021.

Chichester Harbour Action Summit agrees environmental improvement plan

A Chichester Harbour Action Summit meeting was recently convened by the Chichester Harbour Trust to agree an action plan to recover the environmental status of Chichester Harbour.

Investment in turnaround driving improvement at Southern Water

Southern Water has today published its annual report and financial statements for the year ended 31 March 2023

Tonnes of Tins 2023 to support more families in need

Southern Water’s life-changing foodbank collection campaign is back for a second year – with the aim of reaching even more families in need across our region

Crane erected as latest phase of £13m work to improve water quality in Southampton Water continues

The latest phase of works to improve water quality and protect shellfish in Southampton Water is now underway

Water quality investigations in Alexandra Park, Hastings

We are aware of concerns about the quality of water courses in the Alexandra Park area of Hastings. This webpage has been set up to provide updates to residents and stakeholders about the work we're doing.

West Sussex £1.4m wastewater treatment project underway

A new scheme to improve the capacity and efficiency of a West Sussex wastewater treatment works will boost local river water quality, reduce storm overflows and keep up with population growth.

Southern Water shares fatberg-busting, water-saving and bill-cutting advice with shoppers

Specialist teams from across Southern Water spent time at Southampton’s Westquay shopping centre this month for a day of action on sewer blockages, bill support, and saving water.

Time to take a seat in Margate’s newly restored sunken garden

Southern Water has teamed up with a local community group in Margate to help turn a once loved space into a beautifully restored sunken garden.

Keeping your taps flowing and toilets flushing throughout the summer

Over the summer months demand for water goes up. With people spending more time outside, tourists arriving and all of us doing more activities, everyone needs more water. So how do we keep water supplies flowing for all our customers?

Southern Water invests millions to improve water quality in Hampshire town

Petersfield Wastewater Treatment Works (WTW) is receiving a near £5 million upgrade, as part of Southern Water’s drive to reduce the use of storm overflows.

Supply issue - Cobham, Kent

We’re really sorry that customers in Cobham postcode areas ME2 and some of ME3 may experience low pressure or a loss of water supply today. This is being caused by a burst water main in the area.

Shareholders inject additional £550 million investment into Southern Water

Southern Water welcomes an announcement that funds managed by Macquarie Asset Management have agreed to invest an additional £550 million of equity into the Southern Water group.

Sprinting ahead with innovative ways to stop leakage

Our Bluewave innovation team have been focussing on finding innovative ways to stop leakage, at the Northumbrian Water Innovation Festival 2023.

Innovative engineering solution up and running in drive to reduce Kent storm overflows

A major redesign of a wastewater treatment works near Whitstable in Kent is set to reduce storm overflows in the area by up to 30 per cent.

Investigation into cause of Sussex loss of water supply published

An investigation into the reason why customers in areas of Sussex lost their water supply in May 2023 has now concluded. 

Launch of new sensory garden to boost West Sussex children’s hospice thanks to £15,000 Southern Water grant

A West Sussex children’s hospice celebrated the launch of its new sensory garden, which was supported by a Southern Water grant.

Southern Water completes new £7.5m water pipeline to serve Isle of Sheppey

Southern Water has completed its £7.5 million project to provide a new water pipeline to the Isle of Sheppey

Keeping the garden growing and taps flowing this World Water Week

This week is World Water Week – an annual event that highlights global water issues, and shines a light on the increasing and concerning rise in water scarcity across the globe, including here in the UK.

East Sussex village goes green in search for storm overflow solutions

The village of Fairlight has become home to innovative nature-based solutions aimed at reducing flood risk and storm overflow activity in the area

Southern Water invests nearly £2 million to improve water quality in West Sussex

Southern Water will begin work to increase the storm storage capacity at Balcombe Wastewater Treatment Works.

Southern Water’s 2023 foodbank charity campaign helps more families in need

Southern Water’s campaign to help thousands of families in need across the South of England is celebrating success on an unprecedented scale.

Southern Water invests million to continue improving water quality on the Isle of Wight

More than £9 million of work to upgrade Sandown Wastewater Treatment Works on the Isle of Wight in an effort to better protect the local environment is set to begin in October.

New solutions to storm overflows begin to take shape in Whitstable

Southern Water work to reduce storm overflows in Whitstable is starting to see some positive results

Teaching the next generation about the importance of saving water

Last year, Southern Water launched new educational resources for teachers and educational settings, to help teach primary school children about the importance of saving water.

Low pressure in Rye, Winchelsea and Camber

Customers in Rye, Winchelsea and Camber may be experiencing low pressure or discoloured water.

Spreading the word about collaboration

Head of our Clean Rivers and Seas Task Force, Dr Nick Mills, recently had the honour of delivering the keynote speech at the Institute of Civil Engineers' Autumn Prestige Lecture – the James Forrest Lecture.

UPDATED: Water supply issues in Camber, Rye and Winchelsea

We would like to apologise if you have experienced less pressure than usual or experienced no water at all in Camber, Rye and Winchelsea

Reports of black water - Rye Harbour and River Tillingham, East Sussex

We have received numerous reports today of discoloured water along with dead fish and sheep at Rye Harbour and the River Tillingham in East Sussex.

Burst sewer - Bulverhythe Road, St Leonards

We’re sorry that a burst sewer has again affected customers in Bulverhythe Road in St Leonards, East Sussex

Southern Water submits record £7.8 billion Business Plan to Ofwat

Greatest ever single investment in the environment, Over £3,500 per household, Creating an estimated 5,000 jobs across the region

“We’ve got a lot of work to do, but we’re on the right track”

Katy Taylor, Southern Water's Chief Customer Officer, responds in words and on video to the Consumer Council for Water's annual complaints report.

Southern Water enters final stage of major £25m project in Southampton

A scheme to upgrade Millbrook Wastewater Treatment Works in Southampton has reached a critical phase as it seeks to help protect and enhance Southampton Water.

Southern Water to meet customers in Hastings

Our teams will hold a drop-in event in Hastings this week to discuss water bills, wastewater and other burning issues our customers have in Hastings.

Water supply issues in Marchwood, Southampton

Due to a technical failure at Testwood Water Supply Works, customers in the Marchwood area of Southampton (SO14, SO40, SO42, SO45) were at risk of low pressure or no water.

Sewer repair work - Winchester Road, Southampton

Our teams are repairing a blocked sewer at Winchester Road, Southampton.

World Food Day: Time to think sustainably about how we use water

There’s nothing quite like water. It’s essential to life on Earth and this World Food Day reminds us that without water, we couldn’t produce the food that we need to survive. As climate change continues to take hold and our population grows, it’s more important than ever to think sustainably about how we use water

Businesses with water saving ideas to benefit from new £150,000 funding pot

Businesses from across the south can get access to thousands of pounds that can help them unlock innovative ways to save water

Burst sewer at Bulverhythe, St Leonards

Our teams are tackling a burst sewer in the Bulverhythe area of St Leonards,in a field next to Amsterdam Way.

Archaeologists find Roman remains during work before mega pipeline project

Wessex Archaeology - working with Southern Water carrying out archaeological investigations along the route of a new proposed pipeline in Hampshire discovered a Roman grave and coin.

We welcome the latest National Infrastructure Assessment

The Government’s independent advisers, the National Infrastructure Commission (NIC), have yesterday published their latest review of the UK’s water, energy, transport and other key networks over the next 30 years.

Isle of Wight Schools play their part in reducing storm overflows by embracing nature-based solutions

Schools on the Isle of Wight are helping to reduce the impact of heavy showers on local sewers – by slowing the flow of rainwater across their roofs and play areas.

Flooding on the Isle of Wight affecting operations

Following extremely heavy rain over the past week on the Isle of Wight, there is extensive surface water flooding across the island.

Bewl Water celebrates its 50th Anniversary

The largest stretch of open water in the South East of England hits half century.

Incident Update - Salterns Road, Hillhead

Following recent and continued heavy rain, there is extensive surface water flooding across the area. This has placed significant pressure on our wastewater networks, making operations at wastewater pumping stations more difficult than normal.

Working together to limit the impact of flooding in Hastings

Heavy rain over the past few days has caused significant surface water flooding in the Hastings area

We're fixing a burst rising main in Golf Road, Deal

You may notice some tankers in the area while we fix a burst rising main at our Golf Road pumping station in Deal, Kent.

Getting ready for Storm Ciarán

The weather forecast is looking stormy, with heavy rain and high winds forecast across our region. As flooding is more likely during a storm and high winds can affect power supplies to our sites, we’re already taking action to keep the taps and drains flowing. Here’s how we prepare and what you can do during the bad weather.

Who to call when there's a flood

Water outage in south Hampshire

Our customers in the Waterside, New Forest, area of Hampshire and Ventnor, St Lawrence, Whitwell and Niton areas on the Isle of Wight, are experiencing either low pressure or a loss of water supply.

Multi-million pound project to boost air quality close to Kent wastewater treatment works is complete

A £4.3m programme of works to tackle unpleasant smells in the vicinity of Ashford Wastewater Treatment Works has been finished

Southern Water unveils £1.5bn investment in Clean Rivers and Seas Plan to cut spills by 8,000 a year by 2035

Between 2025 – 2035 we’re planning to invest a record £1.5 billion to get to the root cause of storm overflows.

Our plan for cleaner rivers and seas

Fighting the unflushables

False teeth, mobile phones and cuddly toys are just some of the items our ‘Unflushables’ Team at Southern Water have found flushed down the toilet.

Look after your loo and help save water this World Toilet Day

Southern Water backs Government’s consultation over banning wet wipes

Southern Water is backing the Government’s continued efforts to reduce plastics pollution – as a consultation on the ban of wet wipes comes to a close

New £1m storm tank at Kent wastewater treatment works will help reduce storm overflows

The installation of a new storm tank at a wastewater treatment works near a Kent town will help to cut storm overflows into its local river during heavy rain.

Southern Water puts up £24k winter community fund

Twenty-four grants, each worth £1,000, are being awarded across Kent, Sussex, Hampshire and the Isle of Wight

Southern Water delivers against customer and environmental goals six months into Turnaround Plan

Southern Water has published a six-month update on its Turnaround Plan, which was launched by the business in May 2023.

Cold Weather Warning

A cold blast is heading our way for the next few days – possibly bringing frost and ice, raising the risk of leaks, burst pipes and expensive repairs.

Southern Water’s annual Bathing Water Report addresses Defra classifications

We have published our annual Bathing Water Report, which sets out what we are doing to protect and enhance these precious coastal environments.

Southern Water helps Brighton and Hove Albion make their biggest save of the season

With Southern Water’s help, Brighton and Hove Albion have been able to find and fix real leaks at their home stadium – helping the Seagulls save a staggering 41,000 litres of water every day.

£30m upgrade boost for New Forest wastewater treatment works

Nearly £30m is being spent on improving wastewater treatment works in the New Forest and parts of the Test Valley

The Eastern Road Southbound has reopened, Portsmouth

In the early hours of this morning, our traffic management team reopened Eastern Road Southbound and the path on the west side, between Farlington Roundabout and Anchorage Road.

Works in Barnham

We are sorry for the impact that our work is having in the Barnham area of West Sussex

£30k Christmas cash boost for food banks

Food banks across the South East are set to receive their share of a £30,000 cash boost as part of an ongoing partnership between V2 Radio and Southern Water.

Mentor programme proves a big hit with West Sussex school

Southern Water has teamed up with the Love Local Jobs Foundation and their Dare to Dream mentor programme for young people.

East Sussex village to hear how Southern Water is reducing storm overflows

Residents in the Fairlight, East Sussex can find out how Southern Water is working to reduce storm overflows in the area.

Southern Water is working through the holidays to keep your taps running and toilets flushing

Our work will continue, so while you watch your favourite festive film for the hundredth time, frontline workers will be manning water supply works, wastewater treatment works, pumping stations and our operational control room, as well as fixing any problems that arise across our region’s 49,000km of sewers and 15,000km of water pipes.

One in ten chance of clogging your pipes on Christmas Day with Turkey Fat

There is a one in ten chance of a Turkey fatberg blockage in customers’ pipes and drains during the festive period, if householders tip fat, oil and grease down the kitchen sink.

How our teams are tackling the challenge of record rainfall and high groundwater levels this winter

Months of extreme rainfall has left the region waterlogged. We're working hard to tackle our challenges.

New Ultraviolet technology boosts water treatment process in Southampton area

Two major wastewater treatment works in the Southampton area have welcomed a new state-of-the-art treatment process to improve water

Project to reduce storm overflows in Kent town continues with some early signs of success

Southern Water’s pathfinder project to slow the flow of rainwater into our sewers and cut storm overflows in Deal is starting to see some good early results.

Travel Alert - 8pm Friday 5 January - Eastern Road, two-lane closure South Bound, Portsmouth

There is a two-lane closure on the Eastern Road Southbound (A2030), from the A27. The closure will be from 8pm Friday 5 January, to Tuesday 9 January in the afternoon.

Eastern Road, Southbound has now reopened

Eastern Road, Southbound has now reopened. Southern Water have repaired the sewer pipe so the road can be reopened. We are very sorry for the inconvenience this has caused commuters, residents and the local community.

Question time with our future leaders

Southern Water CEO, Lawrence Gosden, agrees to take the hot seat and be questioned by students from EYE (Eco, Young and Engaged) project, at their Question Time event.

Low pressure or no supply - Winchester and Kings Worthy

There has been a technical failure preventing pumping at our Easton Water Supply Works, late on Friday 12 January. As a result, some of our customers in the Sarum Road and West Hill area may notice low pressure or no water at all.

More than 45 schools to play their part in reducing storm overflows in £1.2m project

Dozens of schools across Hampshire, Isle of Wight, Kent and Sussex will have sustainable drainage solutions (SuDs) installed over the next few months as part of a joint initiative with the Department of Education

Students put Southern Water CEO under ‘Question Time’ spotlight

GCSE and A-Level students from three Sussex schools embraced the opportunity to grill Southern Water’s Chief Executive at a special ‘Question Time’ themed event.

Stormy Weather Brings Burst Pipes for Southern Water - and its Customers

There's a plague of bursts across the region in the wake of Storm Isha - we're working tirelessly to fix our network - but customers are warned they may have burst pipes and need to check.

Southern Water welcomes customers to meet teams face to face in Whitstable

Southern Water is asking customers to meet them in Whitstable this month to discuss local issues and investment plans with teams and leaders from across the company.

Cyber investigation

We are aware of a claim by cyber criminals that data has been stolen from some of our IT systems.

Low pressure - Kings Worthy

We are sorry customers in Kings Worthy continue to experience disruption to their water supply.

Eastern Road, Portsmouth reopens at 5am Saturday, 10 February

Phase 1 of the work, the 200 metre pipe re-lining, is scheduled to finish at 5am this Saturday, 10 February.

Update on Chilbolton Flood Defences

Following feedback from local stakeholders, we will not be using the originally proposed solution to prevent ground water flooding in the Chilbolton area, but instead will use tankers to carry excess water away to nearby treatment works.

Bill increase to support investment and strengthen financial support for families in need

As Southern Water responds to customer demand to go further and faster with service improvements and investment in new infrastructure, and in the face of ongoing economic pressures, household bills for water and waste are set to increase for the financial year 2024–25.

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