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You can register for online services and be in with a chance to win free water and sewerage services for a whole year. It's that simple.

This competition is open to household customers only.

 

Terms and conditions apply. This competition is open to household customers only. Southern Water employees are not eligible.

Online Services Competition – Terms and conditions

  1. Terms and conditions 
    • This promotion runs from Friday 20 January 2017 to Friday 31 March 2017 inclusive.

      1. The title of this free prize draw is “Let’s get digital Online Services sign up competition – Win a year’s free water!”.

      2. By ‘Water’ we are referring to water and wastewater services, provided by Southern Water.

      3. This is a free prize draw that is open to all domestic household customers of Southern Water who are aged 18 years or above.

      4. Employees, agencies or suppliers of Southern Water will not be eligible for this promotion and the decision of the Promoter is final with regards to eligibility.

      5. The Promoter will not accept entries from any agents or third parties.

      6. Entries are limited to one entry per household.

      7. Upon signing up for Online Services via the link at southernwater.co.uk between Friday 20 January 2017 and Friday 31 March 2017 inclusive you will be automatically entered into the prize draw.

      8. The Promoter will not accept any responsibility for entries and acceptance of prizes not successfully completed due to any technical failure (software; hardware; network or other) of any kind.

      9. The closing date for all entries is 11.59pm on Friday 31 March 2017. Entries received after this time will not be accepted.

      10. Five winners will be selected by random draw, supervised by an independent person, from all complete and eligible entries received by the closing date.

      11. Each winner will receive a credit, in the sum of the Prize Amount, to their customer account with Southern Water and shown as a payment on their next bill.

      12. The Prize Amount is a winner’s estimated bills – for water and/or wastewater charges only – to be rendered by Southern Water for the period 1 April 2017 to 31 March 2018, up to a maximum of £1,000. This estimate will be made by Southern Water, in accordance with the terms set out below.

      13. The Prize Amount will be the estimated charges to be rendered by Southern Water. The estimated charges will be the amount Southern Water billed the winning customer in the period 1 April 2016 to 31 March 2017. If Southern Water is not the wastewater services supplier for the winning customer, the estimated wastewater charges will be £0. If Southern Water is not the water supplier for the winning customer the estimated water charges will be £0.

      14. If the winner’s actual bills from Southern Water for the period 1 April 2017 to 31 March 2018 exceeds the Prize Amount the winner will not be required to pay the difference as long as this amount does not exceed £1,000.

      15. If the winner’s actual bills from Southern Water for the period 1 April 2017 to 31 March 2018 total less than the Prize Amount, Southern Water will allow the remaining credit on the account to be applied to future bills.

      16. Should a winning customer be in debt to Southern Water, then the Prize Amount will be offset against historical debt, rather than crediting future charges.

      17. Should a winning customer move home within the period 1 April 2017 to 31 March 2018, and continue to be a customer with Southern Water, the amount remaining on the Prize Amount will be credited to the account at their new property.

      18. Should a winning customer move home within the period 1 April 2017 to 31 March 2018, and no longer be a customer of Southern Water, their account with us will be closed and any remaining Prize Amount credited to the account will be extinguished and will not be refunded or transferred.

      19. There is no cash alternative to the Prize Amount, and it is both non-refundable and nontransferable.

      20. The winners will be notified by Friday 28 April 2017 via phone, letter or email. The winner will have 15 days from the date of notification to confirm acceptance of the Prize Amount. If the winner does not respond to the Promoter within 15 days from the date of notification and confirm acceptance of the Prize Amount the winner’s prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.

      21. Southern Water’s decision is final and binding in all respects as regards this prize draw and we will not enter into any further correspondence.

      22. The Prize Amount will be credited to the winners’ Southern Water accounts by Friday 26 May 2017.

      23. If you enter this promotion and confirm acceptance of the Prize Amount you are agreeing to allow Southern Water to use your name, county of residence, details and photo for announcing the winner of the prize draw and advertising and publicity purposes, without additional remuneration.

      24. The winner’s name and county of residence can be obtained for a period of one month after the closing date, by writing to us at the following address, including the title of the prize draw: Brand, Communications 4D, Southern Water, Southern House, Yeoman Road, Durrington BN13 3NZ.

      25. This prize draw, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law and entrants to the prize draw submit to the jurisdiction of the English Courts.

      26. The Promoter reserves the right to disqualify you if your conduct is contrary to the spirit of the prize draw.

      27. In so far as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize expect where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

      28. Any information you provide in entering this prize draw will be used in line with our privacy policy. If you have any queries regarding the use of your personal data by Southern Water please do not hesitate to contact our Data Protection Officer at the address shown below: Southern Water, Southern House, Yeoman Road, Durrington BN13 3NZ.

      29. The Promoter is Southern Water Services Ltd. Registered in England No. 2366670. Registered Office: Southern House, Yeoman Road, Worthing, West Sussex, BN13 3NX.

Register for Online Services and win

Already registered?

If you've already registered, don't worry, to say thank you we'll be emailing you with a chance to win more prizes.


We've listened to you and designed our new online services around your needs. Log in and:

  • pay your bills
  • change your account details
  • view your bills, payments and account balance
  • set up a Direct Debit
  • submit a meter reading
  • see how much water you’ve used – and much more.


All you need is your Customer Account Number and you'll be online and entered into the draw in a matter of minutes.


Terms and conditions apply. This competition is open to household customers only. Southern Water employees are not eligible.

Online Services Competition – Terms and conditions

  1. Terms and conditions 
    • This promotion runs from Friday 20 January 2017 to Friday 31 March 2017 inclusive.

      1. The title of this free prize draw is “Let’s get digital Online Services sign up competition – Win a year’s free water!”.

      2. By ‘Water’ we are referring to water and wastewater services, provided by Southern Water.

      3. This is a free prize draw that is open to all domestic household customers of Southern Water who are aged 18 years or above.

      4. Employees, agencies or suppliers of Southern Water will not be eligible for this promotion and the decision of the Promoter is final with regards to eligibility.

      5. The Promoter will not accept entries from any agents or third parties.

      6. Entries are limited to one entry per household.

      7. Upon signing up for Online Services via the link at southernwater.co.uk between Friday 20 January 2017 and Friday 31 March 2017 inclusive you will be automatically entered into the prize draw.

      8. The Promoter will not accept any responsibility for entries and acceptance of prizes not successfully completed due to any technical failure (software; hardware; network or other) of any kind.

      9. The closing date for all entries is 11.59pm on Friday 31 March 2017. Entries received after this time will not be accepted.

      10. Five winners will be selected by random draw, supervised by an independent person, from all complete and eligible entries received by the closing date.

      11. Each winner will receive a credit, in the sum of the Prize Amount, to their customer account with Southern Water and shown as a payment on their next bill.

      12. The Prize Amount is a winner’s estimated bills – for water and/or wastewater charges only – to be rendered by Southern Water for the period 1 April 2017 to 31 March 2018, up to a maximum of £1,000. This estimate will be made by Southern Water, in accordance with the terms set out below.

      13. The Prize Amount will be the estimated charges to be rendered by Southern Water. The estimated charges will be the amount Southern Water billed the winning customer in the period 1 April 2016 to 31 March 2017. If Southern Water is not the wastewater services supplier for the winning customer, the estimated wastewater charges will be £0. If Southern Water is not the water supplier for the winning customer the estimated water charges will be £0.

      14. If the winner’s actual bills from Southern Water for the period 1 April 2017 to 31 March 2018 exceeds the Prize Amount the winner will not be required to pay the difference as long as this amount does not exceed £1,000.

      15. If the winner’s actual bills from Southern Water for the period 1 April 2017 to 31 March 2018 total less than the Prize Amount, Southern Water will allow the remaining credit on the account to be applied to future bills.

      16. Should a winning customer be in debt to Southern Water, then the Prize Amount will be offset against historical debt, rather than crediting future charges.

      17. Should a winning customer move home within the period 1 April 2017 to 31 March 2018, and continue to be a customer with Southern Water, the amount remaining on the Prize Amount will be credited to the account at their new property.

      18. Should a winning customer move home within the period 1 April 2017 to 31 March 2018, and no longer be a customer of Southern Water, their account with us will be closed and any remaining Prize Amount credited to the account will be extinguished and will not be refunded or transferred.

      19. There is no cash alternative to the Prize Amount, and it is both non-refundable and nontransferable.

      20. The winners will be notified by Friday 28 April 2017 via phone, letter or email. The winner will have 15 days from the date of notification to confirm acceptance of the Prize Amount. If the winner does not respond to the Promoter within 15 days from the date of notification and confirm acceptance of the Prize Amount the winner’s prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.

      21. Southern Water’s decision is final and binding in all respects as regards this prize draw and we will not enter into any further correspondence.

      22. The Prize Amount will be credited to the winners’ Southern Water accounts by Friday 26 May 2017.

      23. If you enter this promotion and confirm acceptance of the Prize Amount you are agreeing to allow Southern Water to use your name, county of residence, details and photo for announcing the winner of the prize draw and advertising and publicity purposes, without additional remuneration.

      24. The winner’s name and county of residence can be obtained for a period of one month after the closing date, by writing to us at the following address, including the title of the prize draw: Brand, Communications 4D, Southern Water, Southern House, Yeoman Road, Durrington BN13 3NZ.

      25. This prize draw, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law and entrants to the prize draw submit to the jurisdiction of the English Courts.

      26. The Promoter reserves the right to disqualify you if your conduct is contrary to the spirit of the prize draw.

      27. In so far as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize expect where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

      28. Any information you provide in entering this prize draw will be used in line with our privacy policy. If you have any queries regarding the use of your personal data by Southern Water please do not hesitate to contact our Data Protection Officer at the address shown below: Southern Water, Southern House, Yeoman Road, Durrington BN13 3NZ.

      29. The Promoter is Southern Water Services Ltd. Registered in England No. 2366670. Registered Office: Southern House, Yeoman Road, Worthing, West Sussex, BN13 3NX.

Register for Online Services and win

 
 
 
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