Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
Your bill & account

Quickly and easily pay your bill, change your account details or find out how your charges are calculated

Need help?

Type your question into the box below or see what other customers often ask.

Your Account is here

We've listened to you and designed our new online services around your needs.

Register for Online Services

You can now log in to manage your Southern Water account online whenever it suits you.

Our dedicated customer portal makes it quick and easy for you to:

  • pay your bills
  • change your account details
  • view your bills, payments and account balance
  • set up a Direct Debit
  • submit a meter reading
  • see how much water you’ve used – and much more.

All you need is your Customer Account Number and you'll be online in a matter of minutes.

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