Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight
Your bill & account

Quickly and easily pay your bill, change your account details or find out how your charges are calculated

Need help?

Type your question into the box below or see what other customers often ask.

Save time and manage your water online

Register today and you’ll be able to access Your Account on a PC, smartphone or tablet, at a time that suits you.

You’ll save a few precious minutes when you need to:

  • pay your bill
  • set up a Direct Debit 
  • view current and old bills and payments
  • amend your account details
  • tell us if you’re moving house
  • track and compare your water usage
  • submit a meter reading.

Plus, by choosing to go green and receive e-bills you’re helping us to protect the environment.

How to sign up

All you need to get started is your Customer Reference number – you’ll find it in the top right corner of your bill.

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