If you would like someone else to manage your water bills on your behalf please email us on [email protected] or call 0800 027 0800.
Our range of priority services are designed to help. Find out more about the extra support we can offer below, as well as how to register for priority services.
Register with us online
To use any of the extra support described here, follow the link below to register for our priority services.
This is a confidential register for customers who have individual needs, and ensures our employees know about any special circumstances or needs you may have.
Register for priority services
Recognise genuine Southern Water employees
To make sure the person at the door genuinely represents Southern Water, follow our advice – how to avoid bogus callers.