Create an online account, view bills, make payments and track usage.
With our new online portal, you can easily view your bills, make payments, and manage your account from your PC, smartphone or tablet.
We’ve launched a scheme to help customers facing financial hardship and support charity and community work across our region.
How we’re continuing our essential services and supporting you
Check out our latest news, announcements and blog posts.
Unsure who you'd turn to if you had a burst pipe, a leak or a blocked drain? Often, people only think about insurance cover when it's too late.
Water is essential to every aspect of our lives. But our water supply faces big challenges. That’s why we’re working with our customers to reduce water use.
If you’re worried about your bills, we’re here to help. We offer a range of support – from discount tariffs to payment schemes.
We understand that sometimes you, or someone you know may need a bit of additional assistance, especially in the event of a water shortage.
Get the latest information on incidents, repairs and planned works across our network