Manage your account from anywhere at any time

With our new online portal, you can easily view your bills, make payments, and manage your account from your PC, smartphone or tablet.

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Customer and Community Grants

We’ve launched a scheme to help customers facing financial hardship and support charity and community work across our region.

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Coronavirus

How we’re maintaining our support for customers.

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Latest news

Check out our latest news, announcements and blog posts.

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Home assistance cover

Unsure who you'd turn to if you had a burst pipe, a leak or a blocked drain? Often, people only think about insurance cover when it's too late.

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How to save water

Water is essential to every aspect of our lives. But our water supply faces big challenges. That’s why we’re working with our customers to reduce water use.

Save water now

Help paying your bill

If you’re worried about your bills, we’re here to help. We offer a range of support – from discount tariffs to payment schemes.

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Do you – or someone you know – need a little extra help?

We understand that sometimes you, or someone you know may need a bit of additional assistance, especially in the event of a water shortage.

Register for priority services

What's going on in my area

Get the latest information on incidents, repairs and planned works across our network

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