Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight

Market Open

The competitive non-household market is now open.

If you are a non-household customer, you are now able to switch your water and wastewater retailer.

You can find more information about our role as a wholesaler and the role of retailers here.

If you are a household customer, these changes do not affect you.

Need help?

Type your question into the box below or see what other customers often ask.

At home

Our new-look website is launching soon. Take a look at our test pages and tell us what you think.
Learn more

Starting the conversation
We want to hear your views to help us shape the future of our business.
Starting the conversation
Bathing water enhancement
Our programme to improve bathing water quality is gathering pace. Find out more
Bathing Water Enhancement Programme
Fight The Unflushables!
We’ve joined forces with CCWater to help customers banish unflushable items forever!
Fight The Unflushables!
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