Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight

Service update

Winchester, Colden Common
-
Loss of supply/low pressure

Customers in Colden Common may be experiencing poor pressure or a loss of supply.

We believe the problem has now been fixed and supplies should have returned to normal.

However, customers may now experience discolouration of the water supply. This is due to harmless iron oxide deposits which collect on the inside of water mains and have been stirred up during the disruption.

This can be removed by running a mains-fed cold tap, usually the kitchen tap, until the water clears.

Please accept our apologies for any inconvenience caused by this incident.

If you are still experiencing problems, please call our technical contact centre on 0330 303 0368.

06 May 2015, 09:01

Your area

Find out if you're a Southern Water customer, check your water quality or explore what's happening in your area.
 

Need help?

Type your question into the box below or see what other customers often ask.

At home

Received your bill?
Pay your bill by debit or credit card using our secure online payment facility
Use our secure online payment facility to pay your bill
Pay by Direct Debit
Take the hassle out of paying your bill by setting up a Direct Debit
It's easy to set up a Direct Debit
Pain in the Drain
Only flush the three Ps – pee, poo and paper and help keep sewers free from blockages
Keep sewers clear by only flushing the three Ps
 
 
 
  Close box