How to stop your pipes freezing and bursting in cold winter weather

Frozen pipes can burst in cold weather. Find out how to insulate your pipes with lagging for just a few pounds, and avoid expensive bursts.

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Save time and manage your account online

Create an online account to view bills, make payments, or track your usage on your PC, smartphone or tablet.

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Let's hit Target 100

Target 100 is a commitment to our customers – to support them to reduce their water use to 100 litres per day.

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Latest news

Check out our latest news, announcements and blog posts.

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Extra help and support

Sometimes you may need a bit of additional assistance, especially during an incident. Our priority services are designed to help. 

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About us

Find out where and how we we work including information on: performance, plans, reports, careers, education, community and volunteering work. 

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Making amends to our customers

Our plans following our announcement in June 2019.

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How to save water

Water is essential to every aspect of our lives. But our water supply faces big challenges. That’s why we’re working with our customers to reduce use to 100 litres per person, per day.

How to save

What's going on in my area

Get the latest information on repairs and planned works across our network

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