Check for leaks
Water leaks can be time consuming and costly. While some leaks present obvious signs like damp patches, others require you to go looking for them. Check for leaks in your business and fix any dripping taps to stop water being wasted.
Need help with your water, wastewater, account or bill? You've come to the right place.
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Here you’ll find the latest information on what’s happening across the region, including planned improvements near you.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Need help with your water, wastewater, account or bill? You've come to the right place.
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Here you’ll find the latest information on what’s happening across the region, including planned improvements near you.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Check for updates in your area
Water is a precious resource. Every year the population of the South East grows, but the amount of available water remains the same. There are plenty of things you and your business can do to help save water.
Climate change and a growing population mean we’ll need an extra 1.1 billion litres of water every day by 2040 just to meet demand. With pressure on supplies increasing, it’s more important than ever to rethink how we use and value water.
We’re committed to supporting our customers in reducing their water use — aiming for average consumption of 100 litres per person per day by 2045, and a 9% reduction in business water use by 2037.
There are many simple ways your business can cut water use and lower costs — from fixing leaks and installing efficient equipment, to capturing rainwater and helping colleagues use water more wisely. Small changes really do add up. By working together, we can protect our future water supplies and the environment for generations to come.
Try a few easy water-saving swaps in your workplace – they’re simple, they save water, and they could help lower your bills too. Small changes really do add up.
Water leaks can be time consuming and costly. While some leaks present obvious signs like damp patches, others require you to go looking for them. Check for leaks in your business and fix any dripping taps to stop water being wasted.
Put up signs to remind colleagues to turn off the tap after washing their hands and to keep showers to under four minutes. You could also set water‑use targets for your workplace and encourage everyone to get involved.
Only boil the amount of water you need in the kettle. Why not ask a colleague if they would like a brew?
Leave your outdoor green spaces to go brown in dry weather, it will soon bounce back with the next rainfall. Where possible, install a tank and use harvested rain water.
Use dual‑flush toilets instead of older pull‑chain ones to reduce water use with each flush. Switch your regular tap valves to low‑flow versions to save even. If you have a dedicated sink for washing pots and pans, fit it with pre‑rinse valves to save there too.
The government’s Enhanced Capital Allowance (ECA) scheme lets businesses claim back 100% of their first year capital allowances on certain water efficient products.
Smart technology now allows businesses to monitor and get data on water usage on a daily or even hourly basis. This can help identify areas where savings can be made.
Finding and fixing leaks at work will help your business save water and reduce bills. Learn how to spot water leaks in your business and what to do when you find one.
Try a few easy water-saving swaps in your daily routine — they’re simple, they save water, and they could help lower your bills too. Small changes really do add up.
Find out more about how our water-saving home visits can help you use less water at home and save money on your bills.

