Our plans

The UK water industry faces several challenges in the coming years. In the South East, population growth and the effects of climate change will put increased pressure on our water sources.

If we're to successfully navigate and overcome these challenges, we'll need extensive and careful planning along with huge investments. The business plans we've published lay out these challenges, both current and projected and what we plan to do in response. This includes taking both immediate and long-term action to improve our performance, protect our environment and continue to provide high-quality drinking water and wastewater services to our customers.