Your Account
New customer? If you are new to the area or it's your first time with us, you will need to register as a customer before creating an online account.
Log in to Your Account
If you have an online account with us, you'll be able to track your usage, pay bills, and manage your details all in one place. You can also help the environment by choosing to go paperless.
Register an account now.
You will need the following details:
Your customer number. This is the 8 or 10 digit number shown on the top right of your bill.
Your last name as shown on the bill.
Your email address.
Please refer to our Privacy Notice to understand how we may use your personal information.
Don't have an account?
Register hereAlready got an account?
Login here
Manage your details
Quickly and easily update your personal information.
View account info
Find your payment reference and customer account numbers.
Pay your bills
Easily set up a Direct Debit or make a payment.
Track your usage
See how much water you've used and get tips to save on your bills.
Submit meter readings
Ensure you only pay for what you use.
Tell us you're moving
Let us know if you're moving out or into another property.
Switch to paperless billing
Make managing your account easy and help the environment by going paperless.
Manage your details
Quickly and easily update your personal information.
View account info
Find your payment reference and customer account numbers.
Pay your bills
Easily set up a Direct Debit or make a payment.
Track your usage
See how much water you've used and get tips to save on your bills.
Submit meter readings
Ensure you only pay for what you use.
Tell us you're moving
Let us know if you're moving out or into another property.
Switch to paperless billing
Make managing your account easy and help the environment by going paperless.